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Erik Payne is an associate editor for Callahan & Associates. An ASBPE and Folio award-winner, Erik writes for CreditUnions.com as well as helps to maintain the site's operation. He also manages the publication of Callahan's quarterly journal, Credit Union Strategy & Performance Raised in McLean, VA, he graduated from the University of Virginia with a degree in English. He follows Detroit and Washington sports teams and still needs to see the original Rocky movie. Send him an email below or find him on Twitter @ErikPayneCU.
Taking better care of employees and increasing engagement after a difficult 2020 is on the minds of many credit union professionals. Four leaders share how they are building productive, happy teams.
The coronavirus vaccine should soon be available to the general population. The federal government is not mandating vaccination; some state or local jurisdictions might. What will credit unions do?
The CEO of Great Lakes Credit Union offers lessons on pandemic response, silver linings, and the foundation of credit union success.
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The CEO of SF Fire Credit Union talks about seamless experiences, digital optimization, and operational agility in today’s environment.
2020 was a complicated year. But it offered plenty of lessons for leaders and has set the stage for an important 2021.