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Erik Payne is an associate editor for Callahan & Associates. An ASBPE and Folio award-winner, Erik writes for CreditUnions.com as well as helps to maintain the site's operation. He also manages the publication of Callahan's quarterly journal, Credit Union Strategy & Performance Raised in McLean, VA, he graduated from the University of Virginia with a degree in English. He follows Detroit and Washington sports teams and still needs to see the original Rocky movie. Send him an email below or find him on Twitter @ErikPayneCU.
The Empire State cooperative’s Global Sustainability Program has evolved to encompass more goals, a broader network, and more conversations with industry participants.
An internal committee at Affinity Plus FCU attempts to answer an important question for employees returning to the office post-pandemic: What comes next?
A two-week apprenticeship program between the contact center and digital services teams at Corning FCU uses live member interactions to teach necessary skills.
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After a two-year concerted effort, Teachers FCU is turning its goal of attaining real-time data insights into a reality.
A three-headed leadership group manages MSUFCU’s digital team.