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Marc Rapport is a senior writer and researcher for the Callahan media team. Marc has journalism degrees from Kent State University and Ohio State University, the latter as a Kiplinger Fellow in Reporting Public Affairs. Marc has been writing about credit unions, primarily technology, for the past 17 years and has extensive newspaper, wire service, and print and online magazine experience as a writer and editor. He writes the ASBPE and Folio award-winning News In Context blog at CreditUnions.com.
He now lives in Columbia, SC, and teaches media writing at the University of South Carolina.
Send him an email below or find him on Twitter @RapportCallahan.
Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
UNFCU and All In take consultative and do-it-yourself paths, respectively, to the same end: better internal processes and member service.
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
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The California credit union digitally guides members to matching what they need financially to what the credit union has to offer.
American 1’s new HR specialist aims to help resolve day-to-day obstacles on a staffer’s path to success.