Truliant Federal Credit Union
6 Roles That Make The Most Of Member Experience
Retail banks and credit unions were among the first industries to focus on customer experience. These roles demonstrate how any cooperative can improve upon theirs.
What’s In A Name: Senior Director Of Member Success And Loyalty
Jeremy Cline helps Truliant FCU leverage data and teamwork to improve the member experience.
The 30-Minute Mortgage Closing
Truliant FCU completed an end-to-end electronic mortgage closing in March 2020 and became the first credit union to transfer an eNote to the FHLB in Atlanta in 2021. Other credit unions can follow suit.
How To Convert Members To Digital During A Pandemic
Iterative changes drive digital growth at Truliant and Canvas credit unions.
The Millennials Are Coming
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.