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Engageware LSI PSCU

Account Control Technology, Inc.

P.O. Box 8012 | Canoga Park, CA 91309

Lynn Heineman
SVP
716-480-3391

Phone: 716-480-3391
https://accountcontrol.com/Default.aspx

Service Areas: Call Centers

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AnyHour Solutions

4425 Harrison Ave | Rockford, IL 61108

Steven Holmes
Senior Vice President, Strategic Development
630-208-0292

Phone: 630-208-0292 | Fax: 630-383-0208
http://www.anyhoursolutions.com

Service Areas: Call Centers, Mortgages, Online Loan Applications

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Apropos Technologies

700 Commerce Drive, Suite 100 | Oak Brook, IL 60523

Andy Matthews
VP Marketing

Phone: 6304729600 | Fax: 6304729745
www.apropos.com

Service Areas: Call Centers

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Centurion Inc.

200 Emerald Bay Dr. Suite 100 | Oldsmar, FL 34677

Kirk Wormington
Vice President Financial Markets

Phone: 7274315300 | Fax: 7275315299
http://www.centurioncares.com

Service Areas: Call Centers

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Clear Choice Telephones

1165 Hembree Road Suite 110 | Roswell, GA 30076

Michael Sulcer
Business Development - Credit Unions
678-387-3204

Phone: 6783873204
http://www.clearchoiceinc.com

Service Areas: Call Centers, Telecom/Communications, Virtualization/Cloud Services

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eFace2Face Technology, LLC

855 Lincoln Street | Lapeer, MI 48446

David Patten
CEO/Founder

Phone: 727-656-9381
http://www.eface2face.com

Service Areas: Branch Planning, Branching, Call Centers, IT Outsourcing, Technology Consulting

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Engageware

100 Ames Pond Dr. | Tewksbury, MA 1876

DJ Haskins
Vice President of Marketing
800-654-0510

Phone: 9786546800
https://engageware.com/

Service Areas: Call Centers, Employee Training, Technology

Engageware, headquartered in Tewksbury, MA, is the industry-leading provider of customer engagement solutions. Trusted by more than 400 financial institutions, Engageware's self-service, knowledge management, and appointment scheduling solutions ensure the right answer, at the right time, delivered by the right resource. Engageware’s solutions help members help themselves and help employees help customers, so you can expand member relationships, optimize operational efficiency, and drive growth.  For more information, visit www.engageware.com.

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FSCC, LLC - Part of CO-OP Shared Branching

2855 East Guasti Road, Suite 202 | Ontario, CA 91761

Nathan W. Rogers
Vice President of Marketing

Phone: 9097531200 | Fax: 9093943521
http://www.fscc.com

Service Areas: Call Centers, Shared Branching, Mobile Banking, Remote Deposit Capture (RDC), Business Continuity

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Fuze Digital Solutions

12819 Southeast 38th St Suite 505 | Bellevue, WA 98006

Jean Van Court
Chief Customer Officer
425-649-1246

https://www.fuzedigital.com

Service Areas: Call Centers, Member Services, Online Member Support

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Infratel US

500 SW 39th Street, Suite 200 | Renton, WA 98057

Erin Paiso
Director of Marketing

http://www.infratel.com

Service Areas: Call Centers, Telecom/Communications

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Interface

548 Market St. #94029 | Atlanta, GA 30309

Laura Bryant
Sr. Sales Manager
650-381-9283

Phone: 6503819283
https://www.interface.com/US/en-US/homepage

Service Areas: Call Centers, Online Member Support, Technology

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LSI

2200 Point Blvd. Ste. 110 | Elgin, IL 60123

Luke Kolquist
VP - Sales & Marketing
847-844-2200

Phone: (312) 218-5430
https://www.belivelsi.com/

Service Areas: Call Centers, Lending, Member Services

LSI believes in helping people. Founded in 1994 by three friends who shared a vision – a financial services company that could help credit unions connect LIVE agents with their members, whatever time of day, or wherever that member may be. LSI’s unique Lending, Customer Service, and Collections contact center support services help Financial Institution’s when they are closed (evenings, weekends, holidays), understaffed, or have difficulty managing volume. LSI believed then, as we still do today, that LIVE engagements with members enable conversations where members can share their joys, stresses, and concerns. These are the connections which nurture loyalty and increase market share.

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Neustar, a TransUnion Company

21575 Ridgetop Circle | Sterling, VA 20166

Phone: 8044759309
https://www.home.neustar/

Service Areas: Call Centers, Online Fraud/Security, Operations

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PowerHouse Consulting, Inc.

360 Route 101 STE 6 | Bedford, NH 03110

Kathleen Peterson
Chief Vision Officer
603-488-0202

Phone: 6034880202 | Fax: 6034880202
www.powerhouse1.com

Service Areas: Call Centers, Technology Consulting, Telecom/Communications

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PSCU

560 Carillon Pkwy. | St. Petersburg, FL 33716

Chris Gunnare
SVP, Chief Sales Officer
844-367-7728

Phone: 844-367-7728
http://www.pscu.com

Service Areas: Credit Card Processing, Debit Card Processing, Call Centers

PSCU is the nation’s premier payments CUSO. Committed to service excellence and focused on innovation, PSCU offers a comprehensive, highly integrated suite of traditional and digital payments solutions for credit unions to optimize their member experience. Leveraging digital technology, PSCU supports the success of 1,900 financial institutions, representing nearly 7 billion transactions annually through secure, best-in-class solutions including payment processing, risk management, analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms. Comprehensive 24/7/365 member support is delivered by contact centers located throughout the United States. For more information, visit pscu.com.

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Strategic Contact, Inc.

9510 SW 151st Avenue | Beaverton, OR 97007

Lori Bocklund
President
503-579-8560

Phone: 5035798560
http://www.strategiccontact.com

Service Areas: Call Centers, Member Services, Consulting

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Total Member Care

3252 University Drive, Suite 165 | Auburn Hills, MI 48326

Howard Hoemann
Chief Sales Officer

Phone: 800-205-4268 | Fax: 636-273-6176
http://www.pscu.com/platform/total-member-care

Service Areas: Call Centers, Mystery Shopping, Lending

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Zeacom, Inc.

2485 McCabe #200 | Irvine, CA 92614

Ken Brickley
VP, US Marketing

Phone: 800-513-9002
http://www.zeacom.com

Service Areas: Call Centers

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