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Buyer's Guide

Mystery Shopping

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Support EXP

DSG Associates, Inc.

2110 East First Street, Suite 106 | Santa Ana, CA 92705-4019

Michele Jowdy
Account Supervisor

Phone: 7148353020 | Fax: 7148356506

Service Areas: Mystery Shopping

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Martin-Elliott Customer Research

5903 Mount Eagle Dr., Ste. 1004 | Alexandria, VA 22303

C. Sidney Elliot

Phone: 703-329-7270 | Fax: 703-329-7271

Service Areas: Mystery Shopping

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2110 8th Avenue, Suite 5A | New York, NY 10026

Constance Anderson

Service Areas: Mystery Shopping

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109 Zeta Drive | Pittsburgh, PA 15238

James Caliendo
President & COO

Phone: 800-253-7430 | Fax: 800-963-5966

Service Areas: Facility Design & Build, Mystery Shopping

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Scantron Surveys

14272 Cameron Lane | Santa Ana, CA 92705

Christy Mallory
Marketing Coordinator

Phone: 800-722-6876 e | Fax: 714-247-2738

Service Areas: Mystery Shopping

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Stark/Livingston, Inc.

E6095 County Road WC | Spring Green, WI 53588

Sharon Stark

Phone: 608-588-3430 | Fax: 608-588-3508

Service Areas: Mystery Shopping

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Support EXP

830 E. Franklin St. | Centerville, OH 45459

Lew Thomson
Vice President Client Success

Phone: 800-444-5465

Service Areas: Mystery Shopping, Membership Surveys, Consulting

For over two decades, Support EXP has researched and innovated to help financial institutions optimize their CX performance, from Diagnosis to Differentiation. Our data-driven, comprehensive survey and mystery shop solutions; insight-rich data translation and actionable analytics; targeted, short-cycle CX research projects and expert guidance all work together to accelerate you toward your success.

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Total Member Care

3252 University Drive, Suite 165 | Auburn Hills, MI 48326

Howard Hoemann
Chief Sales Officer

Phone: 800-205-4268 | Fax: 636-273-6176

Service Areas: Call Centers, Mystery Shopping, Lending

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