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Buyer's Guide

Mystery Shopping

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Support EXP

DSG Associates, Inc.

2110 East First Street, Suite 106 | Santa Ana, CA 92705-4019

Michele Jowdy
Account Supervisor

Phone: 7148353020 | Fax: 7148356506

Service Areas: Mystery Shopping

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Martin-Elliott Customer Research

5903 Mount Eagle Dr., Ste. 1004 | Alexandria, VA 22303

C. Sidney Elliot

Phone: 703-329-7270 | Fax: 703-329-7271

Service Areas: Mystery Shopping

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2110 8th Avenue, Suite 5A | New York, NY 10026

Constance Anderson

Service Areas: Mystery Shopping

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109 Zeta Drive | Pittsburgh, PA 15238

James Caliendo
President & COO

Phone: 800-253-7430 | Fax: 800-963-5966

Service Areas: Facility Design & Build, Mystery Shopping

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Scantron Surveys

14272 Cameron Lane | Santa Ana, CA 92705

Christy Mallory
Marketing Coordinator

Phone: 800-722-6876 e | Fax: 714-247-2738

Service Areas: Mystery Shopping

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Stark/Livingston, Inc.

E6095 County Road WC | Spring Green, WI 53588

Sharon Stark

Phone: 608-588-3430 | Fax: 608-588-3508

Service Areas: Mystery Shopping

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Support EXP

830 E. Franklin St. | Centerville, OH 45459

Lew Thomson
Client Success Sr. Leader

Phone: (800) 444-5465

Service Areas: Mystery Shopping, Membership Surveys, Consulting

Founded in 1997, Support EXP has become the member experience (MX) management expert at leading and guiding transformations of credit unions beyond the transactional level. Our MX feedback solutions deliver direct, data-driven insight across all channels, lines of business, and functional areas. With timely MX intel, we enable credit unions to act strategically, so they can lead in their market and flex with immense agility

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Total Member Care

3252 University Drive, Suite 165 | Auburn Hills, MI 48326

Howard Hoemann
Chief Sales Officer

Phone: 800-205-4268 | Fax: 636-273-6176

Service Areas: Call Centers, Mystery Shopping, Lending

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