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Cooperative Strategy

Visit Cooperative Strategy for the industry’s best practices for working with boards and volunteers, regulators, and CUSOs live. Plus, find advice for strategic planning, how to increase member value, and more.

By Marc Rapport | June 14, 2021

Jonathan Dubuc focuses on “getting the right things done right” at Gulf Winds Credit Union.

By CU Recovery | June 7, 2021

Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.

By Marc Rapport | May 31, 2021

A new staff development program at Leaders Credit Union offers a diverse curriculum taught by internal and external experts.

 

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By Marc Rapport | May 24, 2021

Kenia Calderon Ceron is forging a deeper relationship between Iowa’s biggest financial cooperative and the state’s growing Latino population.

By Erik Payne | May 24, 2021

Affinity FCU’s outbound calling team seeks out suffering members to help solve their financial problems.

By Erik Payne | May 17, 2021

A 12-person group at Teachers Credit Union focuses on action and deliverables in its efforts to promote DEI at the Indiana cooperative.

By Erik Payne | April 27, 2021

A reworked strategic plan and employee resource committees have helped Verity Credit Union fast-track efforts to improve diversity, equity, and inclusion.

By Marc Rapport | April 26, 2021

Greylock FCU connects with staff members to address work/life balance and member service.

By Marc Rapport | April 26, 2021

Diane Sandoval-Griego coordinates diverse efforts to improve financial wellbeing for a multicultural membership.

By Erik Payne | April 19, 2021

Clearwater FCU adopted a values-based banking approach in 2017 and has made significant strides in building a resilient, transparent, and socially and environmentally aware cooperative.