Cooperative Strategy

Culture

By Marc Rapport | May 26, 2020

Employees and employer benefit from homegrown e-learning initiative.

By Erik Payne | May 25, 2020

Johns Hopkins FCU relates the successes and pitfalls of remote onboarding during the COVID-19 pandemic.

By Erik Payne | May 11, 2020

Wings Financial Credit Union’s Employee Pandemic Fund provides financial assistance to those affected by the coronavirus.

 

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By Erik Payne | April 27, 2020

Community Choice Credit Union’s approach to financial services offers a lighter tone in serious times.

By E.C. Harrison | April 13, 2020

Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.

By Erik Payne | March 9, 2020

A reorganization to the senior leadership team in 2019 has had a positive, powerful impact at TwinStar Credit Union.

By Marc Rapport | Feb. 24, 2020

Fort Knox FCU is now Abound, and it has a holistic plan to help improve health and wellness among the people it serves.

By Rebecca Wessler | Feb. 18, 2020

Five can't-miss data points this week on CreditUnions.com.

By Sharon Simpson | Feb. 14, 2020

Simple changes make it clear this California cooperative is in the people business.

By Marc Rapport | Feb. 10, 2020

Ironworkers USA FCU uses swag and swagger to steal business from fintechs and save members big bucks.

By Rebecca Wessler | Feb. 4, 2020

Welcome to the 2020s. Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

By Rebecca Wessler | Jan. 21, 2020

Five can't-miss data points this week on CreditUnions.com.

By Sharon Simpson | Jan. 20, 2020

When Commonwealth Credit Union rolled out Team 1, it took explicit steps to ensure the new culture would take root and flourish at the Kentucky cooperative.

By Marc Rapport | July 1, 2019

American 1’s new HR specialist aims to help resolve day-to-day obstacles on a staffer’s path to success.

By Callahan & Associates | June 20, 2019

Join Callahan & Associates, Rob Miller, CEO, and Laurie Fielder, VGreen program director, at Vermont State Employees Credit Union, for an interactive discussion about how the Green Mountain State cooperative has they have become one of the greenest credit unions in the country.

By Marc Rapport | June 17, 2019

Jennifer Platt helps Suncoast integrate technology and business to meet consumer needs and expectations in an age of digital disruption.

By Erik Payne | April 1, 2019

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Sharon Simpson | Feb. 25, 2019

The CEO of LGFCU and Civic FCU discusses the importance of living with purpose, where he finds inspiration, and what credit unions really provide members.

By Erik Payne | Jan. 1, 2019

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Erik Payne | Jan. 1, 2019

After playing it safe for more than a decade, Infinity FCU sets a new course with checking accounts, consumer loans, and chutzpah.

By Marc Rapport | Dec. 18, 2018

Debt management mixes with the financial cooperative ethos in a year-round campaign for financial health.

By Paul Woodruf | Dec. 17, 2018

A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”

By Rebecca Wessler | Oct. 8, 2018

Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

By Katy Slater | Sept. 24, 2018

Challenging the reticent and pushing for actionable insight from naysayers can enliven a stagnant feedback loop and push company culture forward.

By Rebecca Wessler | Sept. 24, 2018

Five can't-miss data points this week on CreditUnions.com.

By Marc Rapport | Sept. 17, 2018

Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.

By Callahan & Associates | Aug. 30, 2018

Katy Slater, senior vice president for Callahan & Associates, explores the questions credit unions need to ask about their culture as well as ideas to build a culture that empowers employees and ensures mission flourishes from the bottom-up.

By Katy Slater | Aug. 21, 2018

A family reunion fracas spurs some thought about why it's important to prepare everyone in an organization to tell its story.

By Katy Slater | July 23, 2018

Growing a productive company culture requires different care for “annuals” and “perennials.”

By Marc Rapport | July 18, 2018

Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.

By Katy Slater | May 7, 2018

A book about culture prompts deeper thinking about the importance of multiple teams in support of the movement.

By Erik Payne | April 23, 2018

To go along with a name change, this Illinois credit union shifted its overall culture.

By Katy Slater | March 19, 2018

Seeing a northern Virginia farm go bold prompts considerations of what credit unions can tell their members and their communities.

By Katy Slater | Feb. 20, 2018

Whether a credit union's staff and leadership is comfortable going off script to solve member problems is a matter of culture.

By Fannie Mae | March 6, 2017

There’s help out there for ensuring QC happens among people and processes.