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PARTNER PERSPECTIVE How Digital Offerings Can Help Ease Member Stress

Contactless and card-not-present payments soar as pandemic continues. Credit unions need to provide those options.

By PSCU
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October 05, 2020


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PARTNER PERSPECTIVE 10 Ways To Stop P2P Payment Fraud In Its Tracks

Here’s info credit unions can share with members to protect both from P2P scammers.

By PSCU
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July 06, 2020


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PARTNER PERSPECTIVE Consumer Payment Preferences Across Generations

Credit and debit offerings need to appeal to each group where they live, and that’s increasingly digital.

By PSCU
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April 06, 2020


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PARTNER PERSPECTIVE 4 Ways To Achieve And Maintain Uninterrupted Payments

Contactless, even card-less, options join instant issuance as avenues for ensuring members stay connected to their credit union accounts.

By PSCU
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March 02, 2020


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PARTNER PERSPECTIVE From Systems To Human-Centered Designs

Examine workflows with an eye toward making people the center of the process.

By PSCU
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October 07, 2019


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PARTNER PERSPECTIVE Lumin Digital Powers Personalization And Engagement

The PSCU subsidiary built a new platform from scratch that allows credit unions to compete with digital agility, analytics, and cost-efficiency.

By PSCU
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September 30, 2019


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PARTNER PERSPECTIVE The Future Of The Evolving Payments Landscape

Adaptability when change arrives is key to credit union survival, and payments channels present that opportunity daily.

By PSCU
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September 09, 2019


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PARTNER PERSPECTIVE How Contactless Cards Will Drive Mobile Wallet Adoption

As merchant acceptance multiplies, credit unions can get ahead of the curve by offering contactless card and digital wallet options to their members.

By PSCU
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July 08, 2019


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PARTNER PERSPECTIVE Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards

One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.

By PSCU
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April 01, 2019


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PARTNER PERSPECTIVE Inclusion And The Credit Union Difference

Internal diversity resource groups help build an engaged, committed workplace.

By PSCU
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November 12, 2018


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PARTNER PERSPECTIVE Applying Lessons Learned From EMV To Faster Payments

Listening, communication, and adaptability can again power success on a new payment rail.

By PSCU
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October 01, 2018


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PARTNER PERSPECTIVE Are Faster Payments Fast Enough For A Real-Time World?

ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.​

By PSCU
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September 10, 2018


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PARTNER PERSPECTIVE How To Prepare For Contactless EMV Adoption

Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.

By PSCU
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August 20, 2018


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PARTNER PERSPECTIVE Strategic Ways To Optimize And Invest In Your Mobile Strategy

A feature-rich digital experience is a great way to move the credit union to top-of-wallet.

By PSCU
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July 09, 2018


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PARTNER PERSPECTIVE A Modern-Day Look At Payments

Credit unions can seize the moment by empowering instant payments in the car, at home, anywhere, anytime.​

By PSCU
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April 02, 2018


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PARTNER PERSPECTIVE Online Loan Origination And The Human Touch

Efficiency on the back end and heightened satisfaction on the front end await the credit union that deploys a robust LOS.

By PSCU
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February 05, 2018


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PARTNER PERSPECTIVE Is Bill Pay Still Relevant For Credit Unions?

Still sticky after all these years, online bill pay is a workhorse for member engagement. Here are five ways to make it stickier.

By PSCU
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September 11, 2017


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PARTNER PERSPECTIVE Creating A Lasting Member Impact Through Powerful Digital Storytelling

Connecting members to the credit union story makes them part of it, building brand and loyalty.

By PSCU
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July 10, 2017


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PARTNER PERSPECTIVE Achieving The Credit Union Mission ― Balancing Service With The Bottom Line

The ability to provide a feature-rich and frictionless experience is imperative to keeping and attracting members.

By PSCU
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June 05, 2017


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PARTNER PERSPECTIVE Beyond The Payment Card: Beware Of Emerging Fraud Threats

Adopting risk strategies to the changing threats now includes facing down card reward fraud and more.​

By PSCU
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April 03, 2017


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PARTNER PERSPECTIVE Fintech Disruptors: Credit Union Competitors Or Allies?

Credit unions can invest in the startups and serve the end users.

By PSCU
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November 07, 2016


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PARTNER PERSPECTIVE How To Avoid Mobile Banking Missteps

A mobile strategy should not be based solely on the specific products offered. Instead, applications should fit into the consumer experience right now.

By PSCU
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September 12, 2016


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PARTNER PERSPECTIVE A Blueprint For Call Center Performance Excellence

Empowering employees to provide top-shelf member service requires careful selection, training, follow up and attention to their wellness.

By PSCU
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April 25, 2016


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PARTNER PERSPECTIVE Analytics And Marketing In The Era Of Big Data

How the right data analytics can empower credit unions to target members with offers that offer timeliness and real value.

By PSCU
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October 05, 2015


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PARTNER PERSPECTIVE The Path To Tomorrow Starts With The Right Marketing Partner

Being able to make hay with big data is just the beginning for credit unions that turn to experts.

By PSCU
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September 14, 2015


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PARTNER PERSPECTIVE Forging The Path To The Digital Revolution

You can’t have a mobile application strategy based solely on the products you offer. Instead, you need to think about how you’re going to offer applications that fit the consumer’s experience right now.​

By PSCU
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July 06, 2015


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PARTNER PERSPECTIVE What To Watch In Payments In 2015

Retailers, interchange beneficiaries, and merchants all want to circumvent the card networks.

By PSCU
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February 02, 2015


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PARTNER PERSPECTIVE The Road To EMV Is Paved With Partnerships

Reduced fraud costs and member satisfaction are leading reasons to offer EMV cards ahead of the October 2015 liability shift deadline.

By PSCU
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September 08, 2014


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PARTNER PERSPECTIVE A Fresh Look At The Mobile Experience

Mobility requires credit unions to view their services through a lens of consumer context and provide members what they want, when they need it.

By PSCU
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July 07, 2014


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PARTNER PERSPECTIVE Talk "SMAC" to Engage Millennials

The four areas through which credit unions can and must connect to the next generation

By PSCU
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June 02, 2014


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