At Healthcare Systems Federal Credit Union ($60M, Falls Church, VA), Brad Roteman, vice president of member services, makes member experiences positive, enriches the lives of his coworkers through positivity, and helps the credit union’s bottom line. We paid him a visit to see what we could learn.
Roll With The Changes
Remember why you’re here, says Brad Roteman, vice president of member services for Healthcare Systems Federal Credit Union.
May 23, 2014