READ & WATCH

Human Resources

Visit Human Resources for credit union vetted tactics for training, employee incentives, succession planning, executive compensation, and more.

By E.C. Harrison | July 4, 2022

Fueled by job mobility and retirement trends, credit unions are feeling the challenges of replacing C-level managers. Follow these tips for finding the right replacement, keeping projects moving, and easing the transition.

By Aaron Passman | June 27, 2022

Think there’s no room for creativity in banking? Think again. These stories from the last month reveal a host of new ways credit unions are finding to serve members and make a difference in their communities.

By Katy Slater | June 27, 2022

A mentoring experience offered one participant the chance to better understand biases, stand in another person’s shoes, and put DEI principles into action.

 

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By Marc Rapport | June 13, 2022

Ivy Glover is one year into making sure DEI is more than just a buzzword at the Buckeye State’s biggest credit union.

By Marc Rapport | May 30, 2022

Emma Hayes brings a career built on a commitment to inclusion and internal development for her new role at SECU.

By Sharon Simpson | May 16, 2022

After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.

By Rebecca Wessler | May 2, 2022

Retail banks and credit unions were among the first industries to focus on customer experience. These roles demonstrate how any cooperative can improve upon theirs.

By Rebecca Wessler | April 25, 2022

Rates alone won’t cut it. To remain relevant today, tomorrow, and for years to come, credit unions must make an impact in the lives of their members and communities. These stories featured in the past month of CreditUnions.com show how.

By Marc Rapport | April 25, 2022

Kristine Rellihan works toward the ideal blend of efficiency, goal alignment, impact, internal service satisfaction, and process workflow at Dupaco Community Credit Union.

By Engageware | April 20, 2022

This webinar highlights two ways credit unions are using self-service and knowledge management to help employees work smarter, do more with less, and thrive in 2022.