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The credit union’s quarterly MSR-only events facilitate peer-to-peer learning, best-practice sharing, and network building.
Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
An internal program at Wings Financial builds serious data skills for interested employees.
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Real comments from online review sites to inform strategies, policies, and practices.
A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
Inspired by Zappos, First Commerce offers new hires cold hard cash to quit their jobs and find a new one.
The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions everywhere. Part 3: Workforce automation.
This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.