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The Power Of Networking: Assembling Relationships, Seeking Advice, Sharing Insights, And More

Credit union executives dish on network building, reciprocal participation, and how to determine when it’s time to opt out.
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Kiona Bell On Leadership

Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
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Artificial Intelligence, Genuine Member Experience

Use cases of AI in financial services are still limited, but UFCU is showing how new technology can alleviate pain points and reduce friction.
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Big Data Is Driving Big Insights At Community First

One year into its analytics journey, data drivers and dashboard designers are helping the Sunshine State cooperative tackle business better.
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10 Steps To Better Business Intelligence

It takes the right people, the right tools, and the right processes to create a data-driven culture.
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First Tech Cultivates Hope (And Savings) For Foster Youth

A partnership between the credit union and a community nonprofit provides financial resources for at-risk kids during formative years.
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A Financial Shelter For Vulnerable Homeowners

A collaboration between Freedom First FCU and a local nonprofit is helping consumers ensure they can afford to buy a home and stay there for ...
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Member Stories. Meaningful Connections.

How the staff at a Twin Cities credit union works together to find, record, and share compelling tales of making a difference.
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Every Member Has A Story. Here’s How To Use Them.

Lessons from five credit unions on using member impact stories to inspire staff and boards, educate members, and add some pizzazz to social media accounts.
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A Big-Picture Approach To Financial Inclusion

A billboard contest from Financial Plus Credit Union has been a boon for BIPOC businesses owners in Michigan.
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