Indirect Lending

By Aman Johal | June 30, 2020

Decreased consumer spending and a pronounced pullback from indirect lending programs contributed to slower auto loan growth at credit unions in the first quarter of 2020.

By SWBC | June 1, 2020

Lower wait times and more self-service options result in higher member satisfaction.

By ACES Risk Management (ARMCO) | April 27, 2020

The new ACES Consumer platform from ARMCO automates audit and compliance processes while adding visibility and efficiency.


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By Samantha Cristobal | April 16, 2020

Despite slowdowns in indirect lending and auto loan demand, auto penetration and market share remain strong at year-end.

By Origence | March 23, 2020

The new platform integrates origination across all loan types and adds CRM, analytics marketing, and more.

By Rebecca Wessler | March 2, 2020

Based on February traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

By Rebecca Wessler | Feb. 3, 2020

Five can't-miss data points this week on CreditUnions.com.

By William Hunt | Feb. 3, 2020

Third quarter 2019 data shows that indirect loans still dominate the credit union industry’s auto portfolio, though momentum appears to have stalled in recent quarters.

Partner Perspective
How To Loan More With Less Risk

By Open Lending | Oct. 28, 2019

Open Lending’s lenders protection tools calculate risk and then insures loans through third-party carriers.

By Rebecca Wessler | Aug. 5, 2019

These credit unions rallied around the needs of members to uncover hidden potential in the loan portfolio.

By CULA | June 3, 2019

In a challenging economy credit unions must choose loan products that efficiently maximize returns.

By SWBC | Feb. 4, 2019

Protecting consumers and lenders alike takes on new urgency as sticker prices surge and loan terms lengthen.

By Aman Johal | Jan. 28, 2019

Auto market share and penetration rates increased at U.S. credit unions in the third quarter of 2018 even as indirect lending growth slowed.

By Rebecca Wessler | Dec. 3, 2018

Based on November traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

By Rebecca Wessler | Nov. 12, 2018

Five can't-miss data points this week on CreditUnions.com.

By Erik Payne | Nov. 6, 2018

How two credit unions are adjusting their strategies to serve members and the cooperative.

By Ian Melhorn | Aug. 6, 2018

First quarter lending at credit unions contributed to an expanding balance sheet.

By Rebecca Wessler | June 18, 2018

Five can’t-miss data points this week on CreditUnions.com.

By Rebecca Wessler | June 4, 2018

Five can’t-miss data points this week on CreditUnions.com.

By SWBC | June 4, 2018

Rise above the competitive pool to win business.

By Erik Payne | June 4, 2018

Kemba’s automated indirect decisioning engine reduces the work load of human underwriters while improving the member experience.

By Marc Rapport | June 4, 2018

Three credit unions share how one-to-one lending has helped them build business and increase engagement with members.

By SWBC | May 7, 2018

Credit unions have available and need to deploy the same kind of consumer-friendly lending options their larger competitors are providing.

By Maya Neuman | April 16, 2018

At 34.7% of the industry’s loan portfolio, auto loans were important to credit unions of every size across the country in 2017.

By Erik Payne | Feb. 14, 2018

Changes in auto lending and questions of liquidity highlight credit union performance in the fourth quarter of 2017.

By Rebecca Wessler | Feb. 6, 2018

The 2018 Innovation Series presented by CreditUnions.com shows readers what cutting-edge suppliers are doing for the market.

By Rebecca Wessler | Feb. 5, 2018

Five can’t-miss data points this week on CreditUnions.com.

By Rebecca Wessler | Jan. 8, 2018

Four can’t-miss data points this week on CreditUnions.com.

By Marc Rapport | Jan. 8, 2018

The Wisconsin credit union is adding length to its investments to make up for lost income in indirect lending.

By Rebecca Wessler | Dec. 25, 2017

Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.

By Callahan & Associates | Dec. 4, 2017

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Erik Payne | Dec. 1, 2017

New economic realities pushed SouthPoint Financial to expand into other segments of its loan portfolio. Here’s how it handled the exponential growth that followed.

By Erik Payne | Dec. 1, 2017

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Rebecca Wessler | Nov. 20, 2017

Four can’t-miss data points this week on CreditUnions.com.

By Marc Rapport | Nov. 17, 2017

Why Shoreline Credit Union sold its stake in indirect lending.

By Origence | Nov. 13, 2017

The right loan origination system can help ensure loan growth goals are met.

By Ian Melhorn | Aug. 17, 2017

In the second quarter of 2017, the credit union auto market share and portfolio expanded despite declines in auto production and sales.

By Ian Melhorn | Aug. 10, 2017

Heritage Community Credit Union continues to lend amid declines in auto production and sales.

By Callahan & Associates | June 26, 2017

In this webinar, Anheuser-Busch Employees Credit Union dishes on its auto balloon program, including how the St. Louis-based identified the opportunity and implemented the loan, and how the program has fared.

By Liz Furman | June 7, 2017

Takeaways from CU Direct’s DRIVE17 include the importance of speed, the impact of innovation, and improvements in dealer relationships.

By Sharon Simpson | May 1, 2017

How a hybrid indirect business model helps a Palmetto State credit union earn auto loan referrals and new member face time.

By Marc Rapport | May 1, 2017

The St. Louis-based credit union makes a nice niche business out of a lease-like product.

Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.

By Greg Gonsalves | March 3, 2017

How America First, Mountain America, and Security Service divide and conquer the Utah auto market.

By Rebecca Wessler | Feb. 13, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Greg Gonsalves | Feb. 13, 2017

Indirect loans are taking an ever-increasing share of the auto portfolio, but growth is not even across credit union location and size.

By Erik Payne | Dec. 26, 2016

Eight strategies and lessons in managing one of the credit union industry’s largest assets.

By Marc Rapport | Dec. 20, 2016

Overlooked editorial gems provide insight and inspiration for the challenges and opportunities that lay ahead in 2017.

By Liz Furman | Dec. 12, 2016

Use these metrics to better understand what third quarter auto data means to a credit union’s loan portfolio.

By Sam Taft | Nov. 7, 2016

Check out how the credit union loan portfolio fared in the first six months of 2016.

By Liz Furman | Aug. 22, 2016

New car balances take up more of the portfolio, but big credit unions find big business in indirect lending.

By Erik Payne | July 11, 2016

Capitol Credit Union revamped policies, processes, and procedures to counter negative loan and member growth and once again achieve stable financial footing.

By Liz Furman | June 6, 2016

Indirect auto lending overtook direct lending one year ago, and first quarter data shows no sign of a slow down.

By Origence | June 6, 2016

Indirect lending helps the credit union industry build market share amid booming auto sales.

By Marc Rapport | June 6, 2016

Credit union ledgers show no froth amid larger financial industry reports about a growing subprime auto loan bubble.

By Rebecca Wessler | June 6, 2016

This week, CreditUnions.com looks at different sources of auto loans, from the indirect channel to leases, and considers the possibility of a subprime auto bubble.

By Erik Payne | April 30, 2016

How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade.

By Marc Rapport | March 7, 2016

Two credit unions share how they get to “yes” on loan applications, regardless of who makes the call.

By SWBC | March 7, 2016

A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.

By Origence | Jan. 11, 2016

Why retail and medical lending can be a smart play for credit unions.

By Stephanie Clark | Nov. 19, 2015

Auto lending is the power behind this quarter’s never-before-seen lending activity. Here's why.

By Sam Taft | Nov. 13, 2015

Indirect lending fuels double-digit growth in the auto portfolio.

By Sam Taft | Aug. 24, 2015

Strong consumer and real estate lending helped credit union loan originations set a record midyear high.

By Ted Goldwyn | Aug. 24, 2015

Three credit unions without indirect lending take the road less traveled to increase loans and relationships.

By Rebecca Wessler | Aug. 24, 2015

Rescue loans, allowance for loan and lease losses, strategies for non-indirect auto loan growth, and more this week on CreditUnions.com.

By Sam Taft | Aug. 11, 2015

A 53% year-over-year increase in auto loans underpins strong lending performance at the Georgia credit union.

By Erik Payne | Aug. 3, 2015

Stronger credit union-auto dealer partnerships can save members money and strengthen an institution’s bottom line.

By E.C. Harrison | July 13, 2015

The bi-state credit union moves 40% of indirect members into at least one other financial product.

By Callahan & Associates | July 1, 2015

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Origence | March 2, 2015

Point-of-sale consumer lending in retail and medical services can help increase loan portfolios and distinguish local credit unions from large, universal banks.

By Janet Lee | March 2, 2015

Seven graphics highlight where the credit union industry gained the most momentum during the past year.

By Sam Taft | Feb. 26, 2015

These seven charts highlight how things have changed in the past year and offer insight into what it means for credit unions moving forward.

By Andrew Bolton | Feb. 12, 2015

A New Jersey credit union uses two channels to boost new auto loans in fourth quarter 2014.

By Callahan & Associates | Feb. 1, 2015

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By IWS | Jan. 26, 2015

Competition among finance and insurance products in the dealer showroom is heating up.

By Drew Grossman | Jan. 26, 2015

When indirect lending margins at Orange County’s Credit Union started to shrink, the $1.2 billion cooperative injected life into its auto portfolio with a new focus, a fresh marketing campaign, and different metrics.

By Marc Rapport | Jan. 26, 2015

At the close of 2014, the Beaver State cooperative was the No. 3 lender in Oregon, trailing only Wells Fargo and Toyota Motor Credit.

By Rebecca Wessler | Dec. 22, 2014

Which loan strategies resonated with CreditUnions.com readers this year? Find out in this top 10 countdown.

By Marc Rapport | Dec. 15, 2014

A hub-and-spoke strategy and outbound calling are just two pieces of the strategic puzzle that Wright-Patt Credit Union pieced together for its move into a major new market.

By | Nov. 11, 2014

Jim Heile, the vice president in charge of consumer services and card lending at Members 1st FCU, discusses how the credit union launched a non-auto indirect lending program.

By Mark Wild | Oct. 29, 2014

Mark Wild, SVP of Lending at Security Service Federal Credit Union talks about the dealer relationships that make its strong indirect program possible.

By Tim Rowe | Oct. 22, 2014

Tim Rowe of Member one Federal Credit Union talks about its huge success switching to a flat rate for indirect auto loans.

Partner Perspective
Shifting Power To The Member

By Origence | Oct. 14, 2014

Online search tools and personalized concierge service help savvy credit unions market vehicles and lending as a single event to members.

By Callahan & Associates | Oct. 13, 2014

A break down of the industry’s financial performance and impact in 2Q 2014.

By Marc Rapport | Oct. 7, 2014

NBC, NYT pieces on collections give credit unions pause for thought.

By Brooke C. Stoddard | Aug. 4, 2014

The nation’s largest indirect auto lending program satisfies an army of dealers with consistency and service.

By Brooke C. Stoddard | Aug. 4, 2014

Besides consistency and speed, dealers appreciate lenders who refer members back to the dealership.

By Drew Grossman | Aug. 4, 2014

Whether they substitute or augment your dealer relationships, car buying services can help support targeted strategies.

By Rebecca Wessler | May 19, 2014

Pennsylvania’s Members 1st Credit Union offers merchant and member business lending as part of its diverse loan suite.

By Andrew Bolton | Oct. 16, 2013

By Rebecca Wessler | Oct. 8, 2013

The Texas-based juggernaut now serves three states and nearly a million members.

By Aaron Pugh | Oct. 1, 2013

Take an in-depth look at Heritage Federal Credit Union's competitive processes.

By Drew Grossman | Sept. 2, 2013

The Washington credit union is turning its indirect lending program into a 100% electric business by October 1.

Partner Perspective
A Focus On Dealer Relationships

By Origence | July 22, 2013

Discover how one credit union was able to build successful partnerships, increase loan volume, and boost membership through indirect lending.

By Sharon Simpson | June 17, 2013

A Q&A with Amy Perez, assistant vice president of retail lending at Grow Financial Credit Union.

By Aaron Pugh | June 4, 2013

This credit union knows how to make the best of hard times and capitalize on good ones.

Partner Perspective
Tuning Up For The Long Term

By Origence | May 20, 2013

As the economy continues to pick up momentum, forward-looking credit unions are finding that auto lending, retail lending, and new technology resources can help fuel growth.

By Mark Reed | March 7, 2013

By Drew Grossman | March 4, 2013

Subprime auto loans can diversify loan portfolios while turning the people whose credit you help rebuild into long-term loyal members.

By Mark Reed | March 4, 2013

After the impressive gains in auto loan portfolios last year, credit unions may be poised for an even better 2013.

By Yun Ma | March 4, 2013

A goliath for indirect lending shares its strategy to build membership through its booming auto loan business.

Partner Perspective
Focus On Auto Lending

By Origence | March 4, 2013

Discover how one credit union grew its loan volume while also improving its new member growth rate.

By Andrew Bolton | Dec. 10, 2012

Credit unions are increasing their auto loan market share by accelerating originations and meeting members at the point of sale.

By Origence | Nov. 12, 2012

Switching point-of-purchase providers helped one credit union’s auto lending revenue improve by 14%.

By Bailey Reutzel | Aug. 26, 2012

The nation's oldest credit union is evolving its loans and processes to post best-in-class loan growth.

Partner Perspective
Get Back On The Highway

By Origence | Aug. 20, 2012

Credit unions can use strategic messaging to get on the front lines of the auto turnaround.

By Andrew Bolton | July 27, 2012

Credit unions can weigh the value of indirect auto lending by comparing several financial metrics.

By Andrew Bolton | May 21, 2012

Credit unions help more members buy cars as they increased outstanding auto loans and auto lending market share in the first quarter of 2012.

By Credit Union Direct Corporation | March 5, 2012

One credit union's auto lending revenue increased 14% after it switched point-of-purchase providers. How can you identify if there is a vendor partner better suited for you?

By Aaron Pugh | March 5, 2012

A Connecticut credit union demonstrates how sometimes the most effective networks are the ones you build yourself.

By Rebecca McClay | March 5, 2012

Navy Army Community Credit Union in Texas has secured 24.6% auto loan growth in 2011 in part by assessing its borrowers one by one.

By Rebecca McClay | Feb. 16, 2012

Credit unions can put auto loan promotions into high gear for Presidents' Day.

By Rebecca McClay | Nov. 30, 2011

Credit unions might try to focus more on refinancing auto loans as more members hold on to their old vehicles.

By Rebecca McClay | Oct. 31, 2011

Fort Worth Community Credit Union’s three-year-old program has helped boost its auto loans by 37% in the third quarter.

By Aaron Pugh | Sept. 5, 2011

Products and services drive organic growth and deeper relationships at United FCU.

By Alix Patterson | July 18, 2011

Indirect lending is one route to attracting auto loans in a tough economy.

By Rebecca Wessler | April 21, 2011

Members, dealers, and local economies benefit from Security Service’s indirect lending program.

Partner Perspective
Steep Incline: Maintain Speed

By Credit Union Direct Corporation | Feb. 21, 2011

In today’s competitive marketplace, credit unions are faced with the challenge of finding new ways to drive lending opportunities.

By Lydia Cole | Feb. 21, 2011

Credit unions across the United States posted improvements in asset quality.

By Rebecca Wessler | Dec. 15, 2010

Security Service Federal Credit Union is very good at entering and managing multiple markets. Learn more in this multi-feature series.

By Thomas Cullen | Nov. 22, 2010

These 10 credit unions lead the way in indirect lending.

By Thomas Cullen | Nov. 18, 2010

Repossessed vehicles are a potential source of income, and credit unions have shed some inventory since 3Q 2009.

By Origence | Oct. 4, 2010

Driving auto loans through the member channel is vital to success in today’s marketplace.

By Alix Patterson | Sept. 13, 2010

In the face of renewed competition for consumers' auto loans, these 10 credit unions turned in dramatic growth in their auto loan portfolio.

By Aaron Pugh | July 1, 2010

The market for lending is changing but don't let big shakeups overshadow the small, crucial steps that will make or break your credit union's ultimate success. Credit union consultant Chris Oldag shares best practices for all aspects of the modern market.

By Aaron Pugh | June 17, 2010

Is your indirect lending program everything it could be? Strong dealer relationships and decisive action can turn around an ineffective indirect lending strategy.

By Callahan & Associates | April 19, 2010

Industry leaders offer four strategies credit unions can use to protect the progress they made this year in lending.

By Alix Patterson | April 12, 2010

While economists debate, credit unions DO.

By Nick Connors | April 12, 2010

Vehicle sales are rising, but declining volume over the past two years made indirect lending a crucial source of auto loan growth.

By CU Student Choice | March 29, 2010

After two years, 150 credit unions, and nearly $200 million in loans, CU Student Choice demonstrates its value as a partner in private student lending.

By Nick Connors | March 15, 2010

While credit unions made strides in the auto loan market in 2009, they need to remain active and innovative in order to avoid losing the gains as competition heats back up.

By Brooke C. Stoddard | March 8, 2010

Erie Federal Credit Union plans to use its healthy capital base for improvement rather than recovery in 2010.

By Chris Tissue | Jan. 26, 2010

Credit union efforts to increase cross-sales often focus on front-line staff training and developing a vast array of competitive, sticky product offerings. However, there are important factors to the cross-sell that credit unions sometimes overlook.

By Rebecca Wessler | Jan. 4, 2010

Competition for vehicle loans is increasing as banks and manufactures re-assert themselves into consumer lending, but credit unions are poised to offer programs, rates and value- added services.

By | Nov. 2, 2009

Since some of the larger financial institutions around the country that were doing indirect lending have all but abandoned it, there is now a great opportunity for credit unions to step into the void and serve those members and potential members. Smart credit unions have done so successfully while managing risk effectively.

By Nick Connors | Oct. 12, 2009

After declining in 2008, credit union auto lending is back on the rise in the first half of 2009 and indirect lending has been a major factor in that growth.

By Brooke C. Stoddard | Oct. 1, 2009

Legacy FCU in Birmingham aggressively began positioning itself in the marketplace several years ago and now is reaping rewards.

Partner Perspective
No Time For Idling

By Origence | Sept. 14, 2009

More agile than larger competitors in the marketplace, credit unions can prosper even in a recession by finding creative solutions, and, above all, maintaining positive relationships with local dealerships.

By Nick Connors | Aug. 3, 2009

Amplify FCU has worked hard to manage their dealer relationships, but future auto loan success may depend on the way the credit union manages their direct lending relationships as well.

By Nick Connors | July 13, 2009

How can your credit union help your members get the most out of the Cash for Clunkers program as it looks to drive increased vehicle sales in 2009?

By Callahan & Associates | July 1, 2009

Credit Union Strategy and Performance: 1st Quarter Data 2009, YTD Auto Lending Market Share Increases to 20.7% in March from 16.0% in December 2008 as Credit Unions Capture Record High in January

By Origence | June 1, 2009

Credit unions continued to gain auto lending market share throughout 2008 and into 2009, providing a significant and reliable lending source for dealers. Credit unions grew their auto lending market share by more than 9 percent between Q2, 2008 and year end, reaching 24.1% share in December.

By Origence | April 6, 2009

The blustery winds of a turbulent economy continue to blow with tremendous force, from northern Maine to southern California. So why are many credit union officers feeling upbeat?

By Callahan & Associates | April 1, 2009

Despite a dismal year for automotive sales, opportunities exist for credit unions to come to the aid of members and drive both direct and indirect auto loan balances.

By | March 30, 2009

Basic underwriting principles mitigates risk exposure and builds high quality loan portfolios.

By Lydia Cole | Feb. 2, 2009

At the end of 2008 Northeast Credit Union ($643M in Portsmouth, NH) posted 29.8% loan growth, 19.6% share growth and 20.5% member growth. A conversation with their President and CEO, Peter Kavalauskas, revealed the dedication to the cooperative’s success through new initiatives, solid execution, and an excellent market.

By Origence | Jan. 26, 2009

Although U.S. auto sales have declined, credit unions continue to gain market share from other financial institutions.

By Nick Connors | Jan. 19, 2009

Check out this video article on auto lending trends.

By Callahan & Associates | Jan. 19, 2009

Despite a troubled market skidding down 18% by year-end, credit unions captured a healthy 19.5% of auto loans through 3rd quarter 2008.

By Callahan & Associates | Oct. 27, 2008

There are many benefits for credit unions that choose to represent themselves at auto auctions. However, the credit unions that are the most successful are the ones that are familiar with the auto auction sales process.

By Origence | June 30, 2008

Although new vehicle sales are at a nine-year low, auto lending still represents a strong opportunity for credit unions.

By Nick Connors | March 24, 2008

Vehicle sales slipped in 2007 leading to a slowdown in CU auto lending. As lending slowed, a larger number of CUs implemented indirect lending programs.

By Origence | April 16, 2007

Indirect lending has played a key role in credit union growth, from adding to the bottom line and to membership levels, to increased credit union auto lending market share – an 18% market share in 2006, and the industry is taking notice.

By Callahan & Associates | April 1, 2007

Indirect lending has a striking impact on the typical credit union's business model, but appears to produce a solid risk-adjusted return.

By Seena Faqiri | March 26, 2007

With slowing auto sales, recapture programs can help boost growth. Learn ten tips from two credit unions with seasoned recapture strategies.

By Seena Faqiri | Feb. 19, 2007

Can indirect lending activity result in credit unions’ capturing a greater percentage of the auto loan market?

By Marissa McGee | Aug. 21, 2006

With expanded charters often resulting in more diverse memberships, credit unions may need to develop greater expertise in subprime lending.

By Carlene Pollock | July 31, 2006

Indirect lending has become a popular alternative for meeting member auto loan needs at the point of sale, but it does not come without risk.

By Joe James | Feb. 6, 2006

While indirect lending has brought more members into credit unions, these new members are not using the rest of the credit unions’ products and services.

By Joe James | Jan. 23, 2006

An added benefit of indirect lending is that a credit union can gain new members who sign up for an auto loan at the dealership. A key challenge is getting these newly acquired members to use the rest of the credit unions’ products and services.

By Joe James | Sept. 26, 2005

Like everything else in Texas, indirect auto lending is big. Find out how one credit union successfully broke the mold of the typical Texan program.

By Joe James | Sept. 5, 2005

Over half of all credit unions with over $50 million in assets participate in an indirect auto lending program. Find out how their growth compares to their peers who don’t offer indirect loans to their members.

By Joe James | Aug. 29, 2005

The latest financial results indicate that credit unions are actively engaging in sub-prime lending to the benefit of their members.

By My Credit Union | Aug. 15, 2005

Credit unions offer attractive loan rates and products to its members to remain competitive.

By Joe James | June 27, 2005

Credit unions are large players in auto lending. Understanding how dealers perceive their products and services will help ensure that credit unions remain significant.

By aaBeck Technology Group, Inc. | June 6, 2005

There are many obstacles standing in the way of building a successful Indirect lending program. Here are three that have come to the forefront for many credit unions.

By Joe James | May 30, 2005

3.8 million vehicles were sold in the U.S. in the first quarter of 2005. Find out how credit unions performed and which states had the highest credit union market share during this same period.

By Scott Homa | Jan. 31, 2005

As indirect lending programs become increasingly common, some credit unions are capitalizing on the opportunity to expand their relationship with indirect members.

By Callahan & Associates | Sept. 27, 2004

Second Quarter 2004 rankings of Indirect Lending: View a graph of industry trends and a leader table of the top 50 credit union performers.