Marketing

Member Experience

By Rebecca Wessler | May 13, 2019

Five can't-miss data points this week on CreditUnions.com.

By Erik Payne | May 13, 2019

MSUFCU journey mapped its eight-year-old online loan application process to identify, and address, pain points.

By E.C. Harrison | May 7, 2019

Nobody likes to hear “no,” especially when it comes to money, but credit union lenders are delivering the news and working with members to get to “yes.”

 

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By Phylicia Atkins | May 7, 2019

The first few days of membership can make or break the entire member experience. Follow these steps to provide lasting value that fosters a long-term relationship.

By Rebecca Wessler | May 6, 2019

Five can't-miss data points this week on CreditUnions.com.

By Doxim Inc. | April 24, 2019

Has your credit union evolved its MX strategy to match these changing member expectations? Is your CU providing members with a single integrated experience? And if not, how do you get started?

By E.C. Harrison | April 22, 2019

First Community couples social media with big-name sponsors, giveaways, and special events to engage members and improve the member experience.

Feature
The Road Ahead

By Rebecca Wessler | April 1, 2019

Twelve finalists across three categories show what it means to push the leading edge in credit union technology.

By Marc Rapport | April 1, 2019

The company’s payments platform uses a collection of data sources to generate advice as well as pay bills.

By Rebecca Wessler | April 1, 2019

Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.