Authors

ARTICLES BY Drew Grossman

By Drew Grossman | July 9, 2014

Finding a replacement for any key employee can be difficult, so how do you go about finding successors for those iconic, one-of-a-kind leaders who represent the guiding force behind your institution?

By Drew Grossman | July 7, 2014

What’s the secret to rotating executives to different positions successfully? Weekly meetings, low turnover, and trust.

By Drew Grossman | July 7, 2014

Finding the right person for a new cooperative role or responsibility starts with building a case for the job.

By Drew Grossman | July 7, 2014

In response to an evolving industry, new job titles are appearing on credit union payrolls.

By Drew Grossman | June 30, 2014

To beef up attendance, Summit Credit Union targeted young families.

By Drew Grossman | June 30, 2014

Four credit unions offer advice on how to bring out members and convince qualified candidates to run for the board.

By Drew Grossman | June 23, 2014

Pen Air adopted the Ritz Carlton’s daily meeting to get employees excited about the credit union’s culture and goals.

By Drew Grossman | June 19, 2014

Credit unions take note: The team with a deep bench of players won the NBA Finals.

By Drew Grossman | June 16, 2014

After a seven-year experiment with outsourcing a 24/7 call center, Pen Air found a better solution in house.

By Drew Grossman | June 11, 2014

The battle between Apple and Microsoft isn't just about two competing technologies, but also two competing philosophies, open versus closed.