ARTICLES BY Jennifer Davis

By Jennifer Davis | June 13, 2022

A recent study of one family’s struggles with poverty and social services should force our industry to examine how we can be a better resource for consumers who lack access to access basic services.

By Jennifer Davis | Jan. 3, 2022

Collecting data for the Impact Framework, Callahan & Associates has learned impact varies depending on institution and community — and that’s OK.

By Jennifer Davis | Nov. 22, 2021

Financial literacy is a strong priority for credit unions, which offer general counseling in various areas of finance as well as a variety of topical education.

By Jennifer Davis | Nov. 8, 2021

Focusing on front-line employees helps credit unions better serve their members and communities.

By Jennifer Davis | Oct. 25, 2021

An impact benchmark is a worthwhile endeavor, but community impact doesn’t stop — or even start — with a number.

By Jennifer Davis | Sept. 16, 2019

Small improvements can add up to big value for credit union products and services.

By Jennifer Davis | July 1, 2014

During the Great Depression, Boeing employees couldn’t afford the tools they needed to remain employed, so they formed a credit union.

By Jennifer Davis | July 1, 2014

With members who are either blood relatives or married to one, Our Family Social maintains a tradition that began more than 60 years ago.

By Jennifer Davis | June 2, 2014

The same practices credit unions use every day also help them come out on top in a search.

By Jennifer Davis | May 5, 2014

The comment period on NCUA’s proposed risk-based capital requirement runs through May 28. Take inspiration from these credit union leaders when crafting a response.