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ARTICLES BY Jay Johnson

By Jay Johnson | Jan. 8, 2020

A collaborative culture that sticks to old principles while embracing innovation remains a key to the movement’s responsiveness and relevance.

By Jay Johnson | Dec. 30, 2019

The most successful decade in the history of the movement is coming to an end. How can credit unions prepare for what comes next?

By Jay Johnson | Sept. 30, 2019

The power of the cooperative model was on display this past month as credit unions came together to share past successes and strategies for the future.

By Jay Johnson | Sept. 20, 2019

Credit unions must ensure they are effectively serving current members while positioning themselves for the next iteration of financial services.

By Jay Johnson | June 24, 2019

Now’s the time to go beyond financial metrics to measure — and empower — employee, member, and community impact.

By Jay Johnson | April 29, 2019

With a decade of hindsight in the bank, what have credit unions learned from the Great Recession, and are they ready for the next one?

By Jay Johnson | April 8, 2019

For credit unions to continue their strong performance in 2019 and beyond, they must focus on the needs of members as well as on the needs of those serving members.

By Jay Johnson | Jan. 1, 2019

Credit unions must deliver ever-greater value to their members. This requires constant investment that is made easier, and more successful, by collaboration.

By Jay Johnson | Oct. 15, 2018

Taking time throughout the year to discuss the credit union’s strategic direction will help leaders address changes to the landscape as they occur.

By Jay Johnson | Aug. 27, 2018

Credit unions can’t predict the future, but they can prepare for it by thinking about how to respond to change.