Authors

ARTICLES BY Jay Johnson

By Jay Johnson | June 22, 2020

In the current environment, member circumstances and behaviors are changing. It is incumbent upon credit union leadership to monitor these changes and respond accordingly.

By Jay Johnson | May 7, 2020

Callahan’s new video series provides strategic insights to help today’s credit unions prepare for tomorrow’s planning sessions.

By Jay Johnson | April 16, 2020

The past decade was bookended by two very different crises, but credit unions are ready for the challenge of a rapidly changing environment.

By Jay Johnson | Jan. 8, 2020

A collaborative culture that sticks to old principles while embracing innovation remains a key to the movement’s responsiveness and relevance.

By Jay Johnson | Dec. 30, 2019

The most successful decade in the history of the movement is coming to an end. How can credit unions prepare for what comes next?

By Jay Johnson | Sept. 30, 2019

The power of the cooperative model was on display this past month as credit unions came together to share past successes and strategies for the future.

By Jay Johnson | Sept. 20, 2019

Credit unions must ensure they are effectively serving current members while positioning themselves for the next iteration of financial services.

By Jay Johnson | June 24, 2019

Now’s the time to go beyond financial metrics to measure — and empower — employee, member, and community impact.

By Jay Johnson | April 29, 2019

With a decade of hindsight in the bank, what have credit unions learned from the Great Recession, and are they ready for the next one?

By Jay Johnson | April 8, 2019

For credit unions to continue their strong performance in 2019 and beyond, they must focus on the needs of members as well as on the needs of those serving members.