In 2019, 1st Gateway Credit Union began the search for a new partner for their indirect lending solution. The software they utilized at the time was slow and redundant. In addition to the technological issues, costs were escalating and their service deteriorating.
The credit union began the search for a provider that would significantly increase efficiency and accuracy while consistently delivering higher levels of service and expertise. After a careful review of multiple vendors, the credit union found that CUAC had the most to offer. “With CUAC, we are receiving more functionality and better service, along with cost savings.” Said Angela Drury, Chief Operating Officer for 1ST Gateway CU when asked why they chose CUAC.