Risk

COVID-19

By NICE Actimize | July 28, 2021

In this session, we share what lessons were learned during COVID, and how credit unions can employ new strategies to deal with financial crime during a digital transformation.

By Erik Payne | July 26, 2021

An internal committee at Affinity Plus FCU attempts to answer an important question for employees returning to the office post-pandemic: What comes next?

By Marc Rapport | June 21, 2021

STCU’s financial relief team pulls risk mitigation and member financial wellbeing under the same umbrella with employees who are simultaneously loan underwriters and financial counselors.

 

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By Marc Rapport | June 14, 2021

Jonathan Dubuc focuses on “getting the right things done right” at Gulf Winds Credit Union.

By Marc Rapport | June 14, 2021

The upstate New York cooperative sets clear expectations and follows up with remote employees to ensure success in its WFH arrangement.

By Marc Rapport | June 14, 2021

Lifestyle changes intensified by the pandemic have made recreational vehicles hot sellers, and Alliant Credit Union is flying high off its RV portfolio.

By Marc Rapport | May 17, 2021

Senior branch managers from five credit unions share how COVID-19 challenges yielded opportunities to deepen member connections and broaden staff skills through cross-training.

By Marc Rapport | April 26, 2021

Greylock FCU connects with staff members to address work/life balance and member service.

By Marc Rapport | April 26, 2021

Diane Sandoval-Griego coordinates diverse efforts to improve financial wellbeing for a multicultural membership.

By Marc Rapport | April 19, 2021

Leaders from cooperatives rural and urban talk about how they are handling staffing strategy during the pandemic.