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In this Q&A, Kristen E. Edmundson, vice president of audit and compliance at Purdue Federal Credit Union, shares her perspectives on pain points, best practices, and the future of vendor management.
Presenters at the Financial Brand Forum explain why sharing shortfalls is just as important as touting strengths.
Finding a replacement for any key employee can be difficult, so how do you go about finding successors for those iconic, one-of-a-kind leaders who represent the guiding force behind your institution?
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A look at the advantages and perils of having your brand tied to a visionary figurehead.
What’s the secret to rotating executives to different positions successfully? Weekly meetings, low turnover, and trust.
Finding the right person for a new cooperative role or responsibility starts with building a case for the job.
In response to an evolving industry, new job titles are appearing on credit union payrolls.
Bluepoint Solutions Presents: The case for turning paper into an asset that improves service and builds relationships.
Stanford FCU’s virtual call center reduces absenteeism, expands hours, and retains talent.
Numerica Credit Union’s updated disaster recovery system consolidates processes and data and makes information more easily accessible.