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Five can't-miss data points this week on CreditUnions.com.
People in the know share what they know as the new year unfolds.
The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
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The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Members compare their credit union experience against all other service providers, and anything but a seamless experience can have a dramatic impact on the relationship.
This past year, leaders at Callahan & Associates have noted several recurring themes that the firm has identified as opportunities for 2019.
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Infinity FCU’s marketing and business analytics teams collaborate on product-specific initiatives as well as long-term branch expansion plans.
The information contained in Infinity FCU’s data warehouse contains many stories to improve member service.
Data mining and skill refining were top-of-mind for many credit unions in 2018. Put lessons from these innovators into practice in 2019.