READ & WATCH

Technology

On Technology, find credit union insights on core processing, conversions, remote deposit capture, and more.

By Yodlee, Inc. (Abe.ai) | May 3, 2021

Credit unions exploring integrating a Virtual Assistant into their customer service mix should consider short- and long-term goals before deciding on functionality.

By Charlotte Taft | April 23, 2021

The April Credit Union Power BI User Group — featuring Kelly Gage, senior business intelligence analyst at Red Canoe Credit Union — tackled how to avoid mistakes and make the most of business intelligence projects and reporting processes.

By Elan Financial Services | April 22, 2021

Learn about today’s cybersecurity environment and how credit unions can keep cardmember’s data safe.

 

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Nicole Lopez, BI Manager at Logix Federal Credit Union, walks us through the steps Logix has taken to deepen member relationships and understand delinquency risk through centralizing its data sources.

By Elan Financial Services | April 5, 2021

Meeting consumer expectations can be achieved in partnership with a technology partner in tune with these times.

By Alogent | April 5, 2021

Here’s how omni-channel tools can boost member services with a consistent UX and streamlined, consolidated infrastructure.

By PSCU | April 5, 2021

Now’s the time to make sure all payments channels work together as a “new normal” emerges.

By Erik Payne | April 5, 2021

The pandemic has changed the way Americans use cards. That behavior might never be the same.

By Callahan & Associates, Inc. | April 1, 2021

Ron Smith, chief growth officer at Texas Trust Credit Union talks about centralizing analytics and reporting to gain a single source of truth, deeper knowledge about members, and the ability to target messaging at a granular level.

By Erik Payne | March 29, 2021

Community First Credit Union Of Florida switched to an appointment-only model in 2020. Now, it has insights on how to make the brick-and-mortar experience better for all.