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Knoxville TVA Employees Credit Union launched their L.E.A.D. academy in January 2020. After a pandemic hiatus, the emerging leaders' program has resumed and expanded.
What’s the ROI on a Member Experience program? Focusing on the member experience feels like the right thing to do, but executives are always seeking data to quantify the relationship between loyalty and bottom line results.
Digital onboarding starts with understanding the evolving needs of your members. Members want a unified experience that proactively anticipates their needs and simplifies the onboarding process across digital, call center, and branch channels.
This webinar highlights two ways credit unions are using self-service and knowledge management to help employees work smarter, do more with less, and thrive in 2022.
In this webinar, attendees were provided a comprehensive review of trends driving the credit card industry, with a special focus on credit union performance and success factors.
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This webinar will educate credit union leaders on how the upcoming 1Q22 5300 Call Report changes might impact their data, analytics, reporting, and comparative analytics programs.
Callahan & Associates; Jason Haley, chief investment officer for ALM First; and Jay Johnson, president of Trust for Credit Unions, discuss the latest economic trends and market insights.
The Treasury has said it will be rolling out the long-awaited $1.75B Emergency Support and Minority Lending Program Grant funds in the spring of 2022. That’s over five times as much as the CDFI’s FY 2022 FA budget, and Spring is just a few weeks away… are you ready?
Learn why GreenState turned to AI to help them with key initiatives and the results they have been seeing.
Member Experience is top of mind for most credit unions right now. Are you looking for programs and initiatives to empower and better serve your members? Are you just interested in seeing what’s hot in member experience technology right now?