As credit unions look ahead to 2026, the challenge isn’t just growth — it’s meaningful engagement. Members expect personalized experiences, relevant products, and seamless interactions across channels. This webinar explores how forward-thinking credit unions can become more valuable to members by using data-driven segmentation, omnichannel marketing, and embedded insurance strategies to meet members where they are — and where they’re going.
We’ll dive into how to identify and serve members with different financial needs at different life stages and how to align product offerings with those needs in real time. Learn how to build trust and loyalty by delivering value that feels personal, not transactional. Whether you’re refining your strategic plan or rethinking your member engagement strategy, this session will equip you with actionable insights to drive relevance and growth in 2026.
Key Takeaways:
- Understand how member expectations are evolving in a changing financial landscape
- How to use data to identify key segments and deepen engagement across audiences
- Deliver consistent, personalized experiences across every member channel
- The role of embedded insurance in deepening member relationships
- Align strategies with members’ life stages and long-term financial goals
Produced and sponsored by:
