HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

Anthony Hernandez On Leadership

The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and more.

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Features

CDFI Grants Help Members. They Help Credit Unions, Too.

Leaders share how grant funding has supported members on the fringes of financial ruin while underpinning credit union growth.
Industry Insights

4 Takeaways From Day 2 Of Future Branches 2024

Recruitment and retention, emotional loyalty, and more were key topics during the second day of the Austin event.
Blogs

Financial Stress Is Cutting Into Worker Productivity

Recent data shows rising levels of employee stress, but people are becoming more comfortable asking for help dealing with those worries.
Features

Holistic Wellness Finds A Home In Credit Unions

From yoga to YouTube, three credit unions share insight on what’s working, or not, in their shops.
Features

Building Bonds And Brand By Way Of Culture Kits

Credit Union 1 is cultivating a people-first approach through a quarterly program that highlights different strategic goals and ties employee behavior to organization success.
Features

Observation Leads To Opportunity At CommunityAmerica

A job-shadowing program at the Kansas City-area credit union has boosted internal promotion rates and helped less-tenured employees advance their careers.
Blogs

How Connected Are Your Employees To Your Culture?

Gallup data reveals only 20% of employees feel strongly connected to their workplace culture, with minimal differences across remote, hybrid, and on-site settings. Learn why ...
Features

Evolving HR Roles For An Evolving Workforce

HR leaders offer insights into their job titles, the impact they have on their credit unions, and how their roles have evolved as employee needs ...
Features

Anthony Hernandez On Leadership

The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and ...
Features

Member Experience Gets An Upgrade

Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
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