HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

A New Framework For Growth

The first book from Callahan CEO Jon Jeffreys outlines how credit unions can grow and differentiate themselves by putting purpose at the center of their business strategy.

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Features

CEO Onboarding: Susan Gruber, UVA Community Credit Union

Gruber’s transition to CEO of UVA Community Credit Union brought leadership challenges, cultural shifts, and strategic transformations that all highlight the importance of decisive leadership.
Features

How Mission And Momentum Have Revolutionized Great Lakes Credit Union

Putting people first has transformed the Illinois-based cooperative into a local powerhouse that stands apart from the competition — and this is only the beginning.
Blogs

A New Framework For Growth

The first book from Callahan CEO Jon Jeffreys outlines how credit unions can grow and differentiate themselves by putting purpose at the center of their ...
Features

4 Ways To Build A Vibrant Community

Credit union across the country are ensuring local prosperity through initiatives that drive lasting economic impact.
Features

Premier America Improves Financial Inclusion For CSUN Students And Beyond

How an on-campus branch supports immediate financial needs and builds lifelong relationships with members.
Blogs

Chaos, Taxation, And More: Takeaways From Day 1 Of GAC 2025

The first full day of the Governmental Affairs Conference included a frank assessment of threats to the credit union tax status, news about the future ...
Features

6 Ways To Structure An Analytics Role

Diverse job titles and responsibilities are helping leading institutions leverage data to make better decisions.
Features

Insights From The Outside: Jay Huffstatler

The industry newcomer brings a deep history of development and networking to OnPath Foundation.
Features

Misinformation Is Everywhere. How Can Credit Unions Fight It?

Financial misinformation spreads fast. Here’s how two credit unions ensure their members receive accurate, trustworthy guidance in addition to quality services.
Features

Need Fresh Ideas? Think Outside The Management Circle.

To instill a culture of innovation, Canvas Credit Union makes it easier for front-line employees to present new ideas to executives.
1Q25 Share Change By Product

5 Takeaways From Trendwatch

With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.

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