This Week's Highlights


Credit Unions Pivot In Response To Rising Rates (Part 1)

Credit unions balance agility and liquidity as they raise rates on what they pay and what they lend while keeping an eye on members’ financial welfare.


4 Ways To Support Small Businesses Every Saturday

No need to wait until Nov. 26, credit unions can back local businesses any day off the year.


The Rise Of The Chief Of Staff

Leadership support at the executive level is popping up on org charts and growing in popularity among large organizations, even credit unions. TDECU’s new chief of staff shares her experiences, career path, and advice for doing the job.


Whitney Anderson-Harrell On Leadership

Business and community development have transformed this new CEO into a listening leader.

Latest Insights

Industry Insights

Fed Opens Door To Slowing The Pace Of Hikes

Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.

Industry Insights

5 Key Takeaways From Trendwatch 3Q 2022

Lending was the theme of the third quarter as the economic environment undergoes a complete reversal.

Industry Insights

3 Ways To Give Thanks For Members … And 1 Way To Appreciate Employees

Rising rates, soaring inflation, and an unstable economy could make for a grim holiday season, but has inspiring stories of credit unions bringing joy to others.

Industry Insights

How Can Credit Unions Respond To Quiet Quitting?

As more and more young workers become detached from their jobs, what can credit union leaders do to re-engage their employees?

Partner Perspectives

Partner Perspectives

Delivering What Members Need Most During Economic Uncertainty

Credit unions must offer ample opportunity for members to engage with the products and services offered, enabling, supporting, and sustaining a consistent pattern of satisfactory member experiences that build loyalty no matter where members interact.

Partner Perspectives

Members Demand Choice And Variety

Having the option to choose the product, service, or offering that fits their needs at a particular time makes members feel more in control.

Partner Perspectives

Are You Providing The Experience Your Members Expect?

Potential is at an all-time high for exceeding member expectations and delivering quality service.

Partner Perspectives

Don’t Let Poor User Journeys Be Your Downfall

Today’s account holders have drawn a line in the sand — you’re either delivering a true omni-channel experience, or you’re falling behind.

Register For The Free Newsletter

Want credit union insights and strategies delivered straight to your inbox? Sign up now.

  • This field is for validation purposes and should be left unchanged.

Graph Of The Week

Graph Of The Week

Rising Rates Drive Down Share Growth

A confluence of major factors have resulted in some of the weakest share growth in several years.

Industry Events

Lending Virtual Roundtable

February 01, 2022 (02:00 PM - 03:30 PM)

The CDFI Landscape for Credit Unions in 2022

February 02, 2022 (02:00 PM - 03:00 PM)

Analytics Virtual Roundtable

February 03, 2022 (02:00 PM - 03:30 PM)

TriVerity Collection Call Success Training

February 08, 2022 (All Day Event)

Call Center Virtual Roundtable

February 08, 2022 (02:00 PM - 03:30 PM)

On-Demand Webinars

From first-person success stories to best practices from industry leaders, Callahan’s on-demand webinars will inspire change and spark innovation.

Platinum Suppliers

Scroll to Top