Marketing

The best place to learn about credit unions strategies like branding, PR, social media, and engagement to attract members!

Top Marketing Articles

Boost Cross-Sell Success and Maximize Member Lifetime Value

Loyal, lifelong member relationships are created one interaction at a time. Total Expert is purpose-built to help you deliver personalized communications at every stage of your members’ financial journeys, so you can engage them with the most relevant messaging and banking products based on their needs and goals. Our Customer Intelligence capabilities enrich your member

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Analytics

Boost Cross-Sell Success and Maximize Member Lifetime Value

Loyal, lifelong member relationships are created one interaction at a time. Total Expert is purpose-built to help you deliver personalized communications at every stage of ...
Features

Buy Now, Pay Later: Fad Or The Future?

BNPL programs have become a key player in the financial landscape, with some credit unions adopting their own version for their members.
Features

It’s Time To Rethink Credit Card Rewards

How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
Graph Of The Week

Members Want BNPL. How Will You Respond?

A March 2024 study determined Buy Now, Pay Later tools are among the top features consumers want from their payments options.
Partner Perspectives

The Future Of Check Processing: A Transaction Level Approach

A new approach to transaction processing lowers costs, reduces risks, and increases efficiency.
Partner Perspectives

4 Strategies To Increase Prepaid Card Usage And Acceptance

An examination of common obstacles to prepaid card adoption and effective strategies for overcoming them.
Features

Exit Interview: Hank Hubbard, One Detroit Credit Union

The veteran leader and Motor City hype man looks back on a career centered on living the “people helping people” philosophy.
Features

A Path To Prosperity And Financial Wellness

Some credit unions offer loans for trade schools and vocational programs that provide well-paying jobs without a four-year college degree.
Features

3 Ways To Make Financial Education Stick

More U.S. states are mandating financial literacy courses. Credit unions are responding with tailored approaches to equip students with essential financial skills.
Features

For These Credit Unions, Financial Wellness Starts At Home

Jeanne D’Arc and Affinity Plus are driving financial wellness for staff with initiatives like emergency savings accounts and an employee-only branch.

Loan Trends In 2Q24

Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?

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