Coloramo Rolls Out A ‘Real’ Strategy To Attract Young Members
The Colorado credit union has debuted a digital brand targeting young consumers and plans to make it available to the entire industry.
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What’s In A Name: Senior Vice President Of Marketing And Product Performance
Caroline Santangelo uses data insights to help Workers FCU deepen its understanding of members’ needs.
Get Inspired: 3 Mortgage Marketing Pages That Sell
How a trio of credit unions from across the country are tackling a universally difficult housing market.
How To Help Gen Z Combat The ‘Vibecession’
September 30, 2024
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The economy feels pretty bleak to young consumers, with homeownership seeming permanently out of reach. Some credit unions are taking steps to combat that pessimism.
Transcend’s Teen Account Banks On The Future
September 30, 2024
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A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
What’s In A Name: Member Care Specialist
September 30, 2024
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Jay Hall’s role at Fortera Federal Credit Union helps families properly settle accounts after a member has passed away.
Americans Aren’t Ready For Retirement. Credit Unions Can Help.
September 30, 2024
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A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is confident about their plans once they stop working.
Stop Auto Loan Fraud with DOV by CRIF Select
September 23, 2024
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CRIF Select is a leading provider of digital solutions for lending, specializing in fraud prevention and risk mitigation. Since 1984, we have innovated to meet the needs of our clients. We proudly service over 130 member-owned credit unions and approximately 7,000 new and used auto dealers. As a trusted partner, CRIF Select is dedicated to
What’s In A Name: Vice President Of Retail Quality Control And Projects
September 23, 2024
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Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
Universal Tellers Take Credit Unions Beyond Basic Banking
September 23, 2024
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Branching experts share the pros and cons behind ditching the traditional teller role in favor of a new staffing model.
Redwood Credit Union Serves Up More Than Financial Services
September 23, 2024
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The California cooperative has partnered with a catering company to open a café in its two headquarters buildings, offering fresh, affordable food to the public.
UFCU’s Mobile Branch Drives Financial Sense In Underserved Communities
September 23, 2024
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The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.
Boost Cross-Sell Success and Maximize Member Lifetime Value
September 9, 2024
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Loyal, lifelong member relationships are created one interaction at a time. Total Expert is purpose-built to help you deliver personalized communications at every stage of your members’ financial journeys, so you can engage them with the most relevant messaging and banking products based on their needs and goals. Our Customer Intelligence capabilities enrich your member
How To Help Gen Z Combat The ‘Vibecession’
The economy feels pretty bleak to young consumers, with homeownership seeming permanently out of reach. Some credit unions are taking steps to combat that pessimism.
Transcend’s Teen Account Banks On The Future
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
What’s In A Name: Member Care Specialist
Jay Hall’s role at Fortera Federal Credit Union helps families properly settle accounts after a member has passed away.
Americans Aren’t Ready For Retirement. Credit Unions Can Help.
A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is ...
Stop Auto Loan Fraud with DOV by CRIF Select
CRIF Select is a leading provider of digital solutions for lending, specializing in fraud prevention and risk mitigation. Since 1984, we have innovated to meet ...
What’s In A Name: Vice President Of Retail Quality Control And Projects
Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
Universal Tellers Take Credit Unions Beyond Basic Banking
Branching experts share the pros and cons behind ditching the traditional teller role in favor of a new staffing model.
Redwood Credit Union Serves Up More Than Financial Services
The California cooperative has partnered with a catering company to open a café in its two headquarters buildings, offering fresh, affordable food to the public.
UFCU’s Mobile Branch Drives Financial Sense In Underserved Communities
The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.
Boost Cross-Sell Success and Maximize Member Lifetime Value
Loyal, lifelong member relationships are created one interaction at a time. Total Expert is purpose-built to help you deliver personalized communications at every stage of ...
Browse Topics
50 Basis Points. No Unanimous Agreement.
Jason Haley
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
What’s Keeping CIOs Up At Night?
Savana Morie
Three technology leaders talk about what’s on the horizon for cybersecurity.
How Langley FCU Reduced Fraud Incidents By 25%
Savana Morie
Employees from multiple departments work together to mitigate fraud, reduce response times, and improve member satisfaction at the Virginia cooperative.
Cybersecurity Breaches Are Not Slowing Down
Turner, Warren, Hwang & Conrad
Many breaches, even those resulting in the theft of millions of dollars, are never disclosed because they are not subject to mandatory public reporting.
The Financial Impacts Of Credit Card Fraud
Elan Credit Card
Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
Cross-Functional Committee. Fierce Fraud Fighting.
Marc Rapport
A Q&A with committee leaders shows how the credit union’s cross-functional team integrates departments to enhance organizational support, share expertise, and disseminate information.
AI Isn’t Just For Business. Fraudsters Love It, Too.
Andrew Lepczyk
When it comes to AI and ChatGPT, the intelligence might be artificial but the fraud is real.
The Growing Trend Of U.S. Passport Card Fraud: Keys To Protecting Your Credit Union
CUES
Scammers have taken more than $10 million since 2018. Fortunately, there are simple ways to thwart this threat.
How To Help Gen Z Combat The ‘Vibecession’
Sharon Simpson
The economy feels pretty bleak to young consumers, with homeownership seeming permanently out of reach. Some credit unions are taking steps to combat that pessimism.
Transcend’s Teen Account Banks On The Future
Marc Rapport
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.