Retail/MX

Why Choose CallFinder Speech Analytics?

CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights to help make data-driven decisions. No other provider offers ongoing guidance and support from an assigned Speech Analyst who works closely with your QA team, well beyond implementation. CallFinder’s speech analytics solution is designed to quickly integrate with your

Read More »
Analytics

Why Choose CallFinder Speech Analytics?

CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights to help make data-driven decisions. No other provider offers ...

2024 Innovation Series: Innovations In Member Experience (AI Edition)

Dive into the world of AI-driven member experiences in the Innovations In Member Experience.

2024 Innovation Series: Innovations In Fraud

Watch this webinar to find new fraud solutions that help you protect your members.
Partner Perspectives

Meet The Finalists For The 2024 Innovation Series: Member Experience (AI Edition)

This year’s member experience solutions provide insight into new AI technology for credit unions.
Features

Every Member Has A Story. Here’s How To Use Them.

Lessons from five credit unions on using member impact stories to inspire staff and boards, educate members, and add some pizzazz to social media accounts.
Features

First Harvest Takes Charge Of Member Experience

The credit union jettisoned an outsourcing arrangement and hired more than 20 call center employees to unify retail and direct banking under a single member ...
Features

Get Inspired: How 4 Different Branch Experiences Support High-Touch Service

Retail leaders share photos and insights from their latest branch designs.
Graph Of The Week

Does Service Suffer With A Smaller Branch Footprint?

A side-by-side look at the nationwide branch footprints of credit unions versus banks.
Features

PSECU Moves MX Up The Org Chart

With all external-facing roles reporting to a central officer, teams are focusing less on function and more on members.
Features

Dort Financial Branches Out To Florida As Flagler Credit Union

The Michigan-based cooperative is finalizing its acquisition of a community bank with West Palm Beach locations.

Why Choose CallFinder Speech Analytics?

CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights to help make data-driven decisions. No other provider offers ongoing guidance and support from an assigned Speech Analyst who works closely with your QA team, well beyond implementation. CallFinder’s speech analytics solution is designed to quickly integrate with your

Read More »
Scroll to Top