Digital Account Opening: Removing Friction and Enhancing the Member Experience
Join us as Baron Conway (svp, head of digital and non-branch experiences at Nuvision Federal Credit Union, $2.7B) and Courtney Rowan, vp, digital experience at Citadel Credit Union, $4.4B) discuss how they have taken on digital transformation and looked at ways to reduce friction and enhance the member experience.
Lending Virtual Roundtable
As we continue to adjust lending strategies in 2021, the Callahan team invites you to join us and a select group of your industry peers on November 17 at 2 p.m. ET for a roundtable to network and share ideas.
The Struggle is Real (But Not Impossible) to Keep Up with Payments Disruptors
This webinar examines today’s bill pay landscape and the myriad ways consumers move money digitally. The presenters will also unpack the disruptors to the ecosystem and reveal how payment speed, first-to-market (monetizable) solutions, and data intelligence can give your institution the competitive edge it needs to thrive.
Member Engagement – What To Expect And How To Prepare For 2022
Join us for this webinar as we share the results of a survey of credit union leaders and where and how they plan to prioritize, invest, and allocate resources for member engagement for 2022.
Grow New Accounts Digitally: Successful Strategies from Jolt Credit Union
This webinar will cover: • How digital marketing leads to increased connections and sales • How DeepTarget helps financial institutions engage end users • How surprisingly little time Jolt CU invested for its phenomenal results!
When Elle Met Sally: Engaging End Users Through Text Messaging
Join Chris Domina of Shastic to view the experience through the eyes of loan applicant Sally as she communicates with her financial institution using Elle SMS. You will also get an inside look from the lender’s perspective at the time savings for loan officers, underwriters, or processors when you add another communication tool to your toolbox.
Investment Trends And Insights For Credit Unions
Join Callahan & Associates, Jason Haley, chief investment officer for ALM First, and Sam Taft, assistant vice president of business development for Trust for Credit Unions, for an interactive discussion about the latest economic and market insights along with investment trends based on second quarter performance data for U.S. Credit Unions.
When Elle Met Sally: Engaging End Users Through Text Messaging
Join Chris Domina of Shastic to view the experience through the eyes of loan applicant Sally as she communicates with her financial institution using Elle SMS. You will also get an inside look from the lender’s perspective at the time savings for loan officers, underwriters, or processors when you add another communication tool to your toolbox.
Heartland Credit Union Association Convention
Heartland Credit Union Association (HCUA) Convention & Annual Meeting provides keynote sessions, exhibit hall, topical breakouts and plenty of networking. In-person and virtual options.
Digital Member Service: Transforming Member Experience for An On-Screen World
Join us for the premiere of this new book, released September 1st, that delivers an insightful and comprehensive exploration of the ongoing digital transformation of customer service.
Peer-to-Peer Training: Alternative Data Sets For Strategic Analysis
Join Callahan & Associates on Tuesday, Oct. 12 at 2 p.m. ET for a free training webinar where we’ll go over alternative sources of data that go beyond the 5300 Call Report.
A Sleek New Look for Enterprise Content & Information Management
In today’s changing landscape, inclusive of staffing shortages and remote banking, we understand the need to power smart automation across the enterprise that increases efficiencies and speeds access to actionable data – for employees, and customers and members, alike. Our continued investment in product updates, new feature developments, and improved user journeys, is just the start. It’s time to let your technology deliver more automation and efficiency so you can focus on member services.
It’s Time to Modernize Your Payments Ecosystem
Is your credit union ready for the future? If you’re like many, a solution upgrade or refresh is needed, but since you deploy a multitude of platforms across each point of capture, it can be challenging to know where to start. Join us to learn about the power of a single API that can be deployed across all channels – ensuring your institution is positioned for tomorrow with flexibility, data transparency, and UX consistency. Eliminate batch processing and lower overhead and IT costs.
Flexible Digital Banking: Meeting Today’s Needs & Tomorrow’s Demands
Every bank and credit union is different, and it’s unlikely that any off-the-shelf digital banking solution will meet every need. Join us to explore the importance of platform flexibility, including configuration and admin tools, and best practices around leveraging an SDK to address customization. Is your institution ready to quickly adapt to meet tomorrow’s market demands?
Digital Technology Partnerships Matter
Friction is the enemy of adoption – whether it’s payments, online loan origination, digital apps, or almost any financial institution transaction. During the pandemic, the branches closed and end users adopted digital banking tools and methods beyond what would normally have occurred. MAP recognizes that it’s not just payments that are going full-on digital, it’s the entire banking experience. MAP shares how digital partnerships like those with Access Softek are shaping the future of payments
ACUMA Annual Conference 2022
Gather together with ACUMA at the Annual Conference to connect and recharge with your fellow credit union mortgage lending executives.
ACUMA Deep Dive Workshop
Join ACUMA as we gather in-person for the ACUMA Deep Dive Workshop. Delve into mortgage lending hot topics.
How to Make Your User Experience Fire on All Cylinders
Through a new strategic partnership, ENACOMM and Access Softek are working together to deliver 360 degrees of solutions for all of your financial institution’s digital banking, voice self-service and contact center needs. ENACOMM’s next-generation voice solutions for contact center integration and user self-service, including intelligent interactive voice response (IVR) and conversational voice banking, perfectly complement Access Softek’s digital banking suite. Join this webinar led by ENACOMM
Top Payment Trends to Watch in 2022
On Wednesday, November 3 at 2:00 p.m. ET, join Mercator Advisory Group and Alacriti for a discussion about what payments trends are anticipated in 2022.
Webinar: Title Washing – What Lenders Should Know
CARFAX estimates there are 630,000 title washed vehicles currently on the road. Join Kristine Cain, Auto Finance Executive at CARFAX, for a discussion on title washing, and why it’s a problem for borrowers and financial institutions. We’ll talk about data-driven approaches lenders can use to protect both their bottom line and their customers.