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Niche Mortgage Products Fatten Loan Portfolio

Many credit unions develop specialized mortgage products for specific homeowner groups.
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Loan Extension Programs- Challenges and Solutions

With bankruptcy filing at an all-time high and national unemployment rates steadily escalating, credit unions nationwide are experiencing both an increase in losses and an ...
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An Innovative Approach to Measuring Member Satisfaction

The Net Promoter® Score is a metric that measures how likely your members will recommend the credit union. Where does your credit union fall on ...
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P-Cards Bring New Expense Control Tool into the System

Credit unions are implementing purchase card, or p-card, programs to streamline payables, manage cash, and earn on their spending.
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Promoting Efficiency and Expense Control to Improve ROA

With net interest margin at its lowest level in recent history, credit unions will need greater focus on expense control to overcome the earnings squeeze.
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Extending the Reach

Looking for new opportunities, we formed a CUSO holding company and within it a marketing company. This marketing company serves credit unions, even banks, has ...
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Marketing the Reverse Mortgage— A Retirement Option

Many seniors are concerned about funding their retirement, especially with rising medical and living expenses. A reverse mortgage product allows credit unions help older members ...
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Net Concepts CUs Should be Going For

As the ability to expand and advance member offerings online continues forward, credit unions are looking for enhanced ways to empower their members with technology ...
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The Year Of Living Dangerously

Introducing monthly dues was a risky move for Arizona Federal. Yet one year later, the credit union has a more engaged membership as a result.
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Financial Services Management Group: Developing Alternative Choices for Investment and Insurance

Investment and insurance services, two key non-traditional products emerging in credit unions today, can help credit unions achieve a variety of new revenue goals and ...
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