Erik Payne
3 Managers. 2 Decades. 1 Agile Digital Team.
Erik Payne
July 5, 2021
A three-headed leadership group manages MSUFCU’s digital team.
Equity Housing Bridges A North-South Divide
Erik Payne
June 21, 2021
Seattle-based Verity Credit Union is financing limited equity housing on the city’s south side in the hopes the model could serve as the future of ...
A Strategy To Engage Sports Fans And Tap New Audiences
Erik Payne
June 9, 2021
Texas Trust Credit Union puts a creative twist on a standing sponsorship by hosting a video game competition.
A Lean, Green Lending Machine
Erik Payne
May 31, 2021
Iowa’s largest credit union has spent nearly two decades becoming the state’s go-to lender. How did it get here? And what comes next?
Conversations Transform Members’ Finances At Teachers Credit Union
Erik Payne
May 24, 2021
Top-Level Takeaways Members’ financial health and wellbeing are tied to mission, vision, and values statements at Teachers Credit Union. A formal training program provides guidance ...
A Better Life For Members Is A Phone Call Away
Erik Payne
May 24, 2021
Affinity FCU’s outbound calling team seeks out suffering members to help solve their financial problems.
Having Grit, Giving Grace, And Celebrating Success In DEI
Erik Payne
May 17, 2021
A reworked strategic plan and employee resource committees have helped Verity Credit Union fast-track efforts to improve diversity, equity, and inclusion.
Barbara Mahoney On Leadership
Erik Payne
May 17, 2021
The CEO of Leominster Credit Union talks about her first six months on the job and how her background in HR influences her management style.
A Force Of Change For Diversity, Equity, And Inclusion
Erik Payne
May 17, 2021
A 12-person group at Teachers Credit Union focuses on action and deliverables in its efforts to promote DEI at the Indiana cooperative.
A Strategy To Help Credit Scores Soar
Erik Payne
May 10, 2021
Patelco Credit Union’s small-dollar loan doubles down on financial wellness principles by helping members with low or no credit improve their financial station.