Marc Rapport
Video Banking Comes Of Age In The Time Of COVID-19
Service options that offer a personal touch at a safe distance are gaining in popularity among members and those who serve them.
What’s In A Name: Writer And Brand Voice Specialist
Elizabeth Marshall goes beyond copywriting to combine the written word with a tone that’s personal, professional, and SEO-friendly.
Neighbors FCU Builds Business Relationships Through PPP Lending
The cooperative attracted new members and is now delivering competitive business services with a credit union touch.
How To Balance Patronage Dividends And Loan Loss Reserves
Six credit unions talk about their strategies to offer members an annual payback while still ensuring adequate coverage in loan loss accounts.
What’s In A Name: Director Of Total Rewards
A new director at United FCU brings a transparent, holistic approach to benefits and compensation to the Michigan cooperative.
Member Data Reveals Surprising Truths At Texas Trust Credit Union
A new analytics strategy has fixed misconceptions about members and fuels targeted product creation and marketing.
Meet The Member Experience Finalists For The 2021 Innovation Series
The user-friendly digital tools presented by this year’s solutions provide inventive ways for credit unions to offer a smart, interactive member experience.
What’s In A Name: Assistant Vice President Of Market Strategy And Analytics
An English major uses business analytics to help develop strategy at CEFCU.
Meet The Lending Finalists For The 2021 Innovation Series
This year’s solutions allow credit unions to lend to more members with less risk and more efficiency.
Meet The Mobile Finalists For The 2021 Innovation Series
This year’s solutions allow credit unions to integrate functionalities and compete with big banks and fintechs alike.