Marc Rapport

Features

4 New Branches. 4 More On The Way.

Rogue Credit Union is building a network that marries today’s member loyalty with tomorrow’s trends.
Features

The Countdown To CECL Has Begun

Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
Callahan Collections

How To Build A BI Team That Drives Results

Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted ...
Features

5 Ways To Wed Culture And Compliance

Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.
Features

What’s In A Name: Strategic Analytics And Member Insights Manager

Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
Features

How To Communicate During A Digital Conversion

When Advia Credit Union adopted a new digital banking platform, it used multiple channels to share upcoming changes and post-conversion updates.
Features

A Path To Financial Independence

Counseling and lending go hand-in-hand in Border FCU’s financial empowerment program.
Industry Insights

Consumer Sentiments And Employee Insights (1Q 2018)

Real comments from online review sites to inform strategies, policies, and practices.
Callahan Collections

Use Data To Act, Not Just Analyze

For Financial Center First FCU, using predictive analytics to inspire action is all in a day’s work.
Features

Lessons In Lending: 3 Credit Union Success Stories

Three credit unions share how one-to-one lending has helped them build business and increase engagement with members.
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