Marc Rapport

Callahan Collections

How To Build A BI Team That Drives Results

Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted ...
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5 Ways To Wed Culture And Compliance

Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.
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What’s In A Name: Strategic Analytics And Member Insights Manager

Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
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How To Communicate During A Digital Conversion

When Advia Credit Union adopted a new digital banking platform, it used multiple channels to share upcoming changes and post-conversion updates.
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A Path To Financial Independence

Counseling and lending go hand-in-hand in Border FCU’s financial empowerment program.
Industry Insights

Consumer Sentiments And Employee Insights (1Q 2018)

Real comments from online review sites to inform strategies, policies, and practices.
Callahan Collections

Use Data To Act, Not Just Analyze

For Financial Center First FCU, using predictive analytics to inspire action is all in a day’s work.
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Lessons In Lending: 3 Credit Union Success Stories

Three credit unions share how one-to-one lending has helped them build business and increase engagement with members.
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What’s In A Name: SEO And Digital Marketing Strategist

Miller Devenny makes connections with millennials and more at South Carolina’s largest credit union.
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Mine Your Own Business

How 121 Financial’s own members serve as a catalyst for business lending and services growth at the Florida cooperative.
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