Marc Rapport

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What’s In A Name: Chief Research And Digital Experience Officer

Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
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Branch Reporting Brings Value Across The Enterprise

Automated dashboards and scorecards uncover actionable insights decision-makers can use in real-time.
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CEO Onboarding: Tonita Webb, Verity Credit Union

Showing up as her true self helped Tonita Webb navigate her first foray into the corner office as CEO of Seattle’s Verity Credit Union.
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CEO Onboarding: Brian Waldron, Dort Financial Credit Union

A newly minted chief executive uses intentional listening to build connections and spark growth at his Michigan cooperative.
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Exit Interview: Dave Roughton, SAFE Credit Union

From the coin vault to the corner office, Dave Roughton looks back on a career and to the future of an industry with impact in ...
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CEO Onboarding: Laurie Butz, Capital Credit Union

Listen before acting, and honor the past while embracing the future — words of wisdom to help a new chief executive settle into the role.
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Financial Center First Rallies Around Financial Wellness

The Indiana credit union’s robust literacy and wellness program exploded during COVID. Today, it's changing lives one class at a time.
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How To Build Lasting Ties With Young Members

Top-Level Takeaways Atomic Credit Union operates 58 student-run school branches. Graduated student-run branch members account for approximately 5% of total membership and 12% of digital ...
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Elderly Financial Exploitation Is A Growing Problem. Here’s How To Help.

Two credit unions and their regulator share their experience and best practices as isolation and vulnerability take their toll.
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Wings Financial Scores Major Points With Its Amazon-Loving Members

The Twin Cities cooperative is the first credit union to let members use their credit card points to shop with the e-commerce titan.
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