Marc Rapport
What’s In A Name: Chief Research And Digital Experience Officer
Marc Rapport
March 6, 2023
Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
Branch Reporting Brings Value Across The Enterprise
Marc Rapport
March 6, 2023
Automated dashboards and scorecards uncover actionable insights decision-makers can use in real-time.
CEO Onboarding: Tonita Webb, Verity Credit Union
Marc Rapport
February 21, 2023
Showing up as her true self helped Tonita Webb navigate her first foray into the corner office as CEO of Seattle’s Verity Credit Union.
CEO Onboarding: Brian Waldron, Dort Financial Credit Union
Marc Rapport
February 13, 2023
A newly minted chief executive uses intentional listening to build connections and spark growth at his Michigan cooperative.
Exit Interview: Dave Roughton, SAFE Credit Union
Marc Rapport
February 13, 2023
From the coin vault to the corner office, Dave Roughton looks back on a career and to the future of an industry with impact in ...
CEO Onboarding: Laurie Butz, Capital Credit Union
Marc Rapport
January 23, 2023
Listen before acting, and honor the past while embracing the future — words of wisdom to help a new chief executive settle into the role.
Financial Center First Rallies Around Financial Wellness
Marc Rapport
January 9, 2023
The Indiana credit union’s robust literacy and wellness program exploded during COVID. Today, it's changing lives one class at a time.
How To Build Lasting Ties With Young Members
Marc Rapport
January 2, 2023
Top-Level Takeaways Atomic Credit Union operates 58 student-run school branches. Graduated student-run branch members account for approximately 5% of total membership and 12% of digital ...
Elderly Financial Exploitation Is A Growing Problem. Here’s How To Help.
Marc Rapport
December 12, 2022
Two credit unions and their regulator share their experience and best practices as isolation and vulnerability take their toll.
Wings Financial Scores Major Points With Its Amazon-Loving Members
Marc Rapport
December 12, 2022
The Twin Cities cooperative is the first credit union to let members use their credit card points to shop with the e-commerce titan.