Community First Credit Union
Four-Day Loan Sale and Results
April 26, 2016
Community First CU held a four-day loan sale in this winter, drawing huge interest and not a little bit of skepticism. Here is the follow-up evaluation.
First Quarter 2008 Return Of The Member Scores
April 12, 2016
Credit unions exist to serve members, and the Return of the Member (ROM) scoring system is designed to measure how well credit unions live up to this task.
Service with a Smile
April 12, 2016
Superior experiences don’t start when members walk through the door; they start when employees commit to WOW service.
The Power Of Storytelling
April 5, 2016
Credit unions need to recognize the power in their members’ stories as a way to communicate the credit union difference.
Anatomy Of A Community Credit Union
April 3, 2015
For Wisconsin-based Community First Credit Union, putting community first isn’t just a choice of name, it is a strategic differentiation.