Civic Federal Credit Union
How To Reduce Friction In The Member Experience (And Why It Matters)
Members compare their credit union experience against all other service providers, and anything but a seamless experience can have a dramatic impact on the relationship.
Maurice Smith On Leadership
The CEO of LGFCU and Civic FCU discusses the importance of living with purpose, where he finds inspiration, and what credit unions really provide members.
How To Prioritize Strategy In 2019
A solid strategy helps credit unions make the most difficult of business decisions: Choosing what not to do.
A New Credit Union For A Membership’s Needs
LGFCU is creating a spinoff credit union to serve growing business services and mobile banking demands within its existing field of membership.
Credit Unions, Resilience, And The American Dream
On display at ACUC: Resilience in the credit union movement, among members, and at the institutions themselves.
How Local Government Federal Credit Union Ensures Equal Pay
The North Carolina credit union closes the gender gap with transparency and a market-based salary structure.