Washington State Employees Credit Union
Analytics Offer A Smarter Approach To Collections And Underwriting
April 27, 2020
A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.
Rules, Regulations, And Relationships: How WSECU Spreads Compliance Management Across The Enterprise
February 17, 2020
A committee approach allows the Washington cooperative to manage to an appropriate risk level while being a champion for members’ financial well-being.
Best Of Analytics 2019
December 30, 2019
Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
Iterate, Then Do It Again, For Better Project Management
September 16, 2019
How agile project management has helped WSECU work smarter, faster, and better.
Tech At The Table
August 7, 2019
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Team Development Is A Big Idea
August 6, 2019
Why three credit unions are turning to team-based learning to develop current and future leaders.