Ent Credit Union
The New Face Of The Front Line
It takes more than sleek teller machines to transform member experience. Tucson FCU’s transition to drive-thru ITMs required hours of planning, visits to other credit unions, a new training program, and a branch-by-branch rollout of the new machines.
The Countdown To CECL Has Begun
Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
New Job Titles Reflect Important Aspirations
Credit union title changes demonstrate the movement’s stance on member service.
Dollar Rolls Liven Up Investments At Ent Credit Union
The Colorado cooperative’s mortgage-backed security re-purchase strategy makes more of investments and funds member give-back programs.
ACH Same-Day Window Thrown Open
First of three-phase implementation goes smoothly as the venerable ACH Network ramps up payments speed.
Tips To Reduce Regulatory Burden
Improving processes and building relationships with regulators are two ways credit unions can ease compliance pain.