Kaufman & Canoles

The Member Experience Revolution
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.

How Credit Limits Impact Cardmember Usage And Loyalty
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.

Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.

CRIF Select’s User Forum Shows How To Directly Boost Indirect Lending
The 2025 conference gathered vendors, dealers, lenders, and leaders to focus on successful sailing through turbulent seas.

First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.

20 Years. 6 Roles. 1 Credit Union.
Josh Haney’s path to CEO at Perfect Circle Credit Union began at the teller line and wound through multiple departments, with each new role preparing him to take the helm.