MAC Federal Credit Union

Stats That Support New Branch Builds
Credit union leaders share how data impacts their branching decisions.

What’s In A Name: Member Care Specialist
Jay Hall’s role at Fortera Federal Credit Union helps families properly settle accounts after a member has passed away.

3 Ways To Make Financial Education Stick
More U.S. states are mandating financial literacy courses. Credit unions are responding with tailored approaches to equip students with essential financial skills.

First Financial Of Maryland Doubles Down On AI-Powered Lending
After an AI-driven unsecured short-term loan brought in roughly $10 million in four years, the mid-Atlantic cooperative is branching out into credit cards.

Fortera Fights Against Generational Poverty
The Fortera Foundation is breaking the cycle of generational poverty by providing essential resources and financial aid to single-parent students.

Artificial Intelligence Yields Real Results For This Cooperative’s Short-Term Loan Product
Application abandonment and manual overrides drop at First Financial of Maryland FCU after it introduces machine learning to fine-tune its product suite.