Community First Credit Union of Florida
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Big Data Is Driving Big Insights At Community First
One year into its analytics journey, data drivers and dashboard designers are helping the Sunshine State cooperative tackle business better.
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Jimmy Lovelace On Leadership
The chief experience officer helps Community First realize the benefits of humanizing the sales and service processes.
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6 Practices To Adopt In Appointment-Only Branches
Community First Credit Union Of Florida switched to an appointment-only model in 2020. Now, it has insights on how to make the brick-and-mortar experience better for all.
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Branch Problems Are The PIT’s
One credit union’s process improvement team tackles inefficiencies and problems. Up now? The future of the branch.
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New Recession. Different Problems.
Five credit union lending executives from across the country share how the COVID-19 pandemic compares to the Great Recession.
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Best Of HR 2019
Five popular pieces cover a range of HR challenges, from bringing talent through the door to helping them work outside of it.