Check In To Prevent Employee Burn Out
December 14, 2020
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Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.
Features
Big Players Still Dominate The Core Provider Market, But Disruptors Lurk
December 9, 2020
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Subtle shifts in market share highlight the specialization of the core provider marketplace – there is a core provider tailored to any type of credit union business model.
The Nacha Operating Rules Are Changing. Is Your Credit Union Keeping Up To Date?
December 7, 2020
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Several new rules are coming in the year ahead, particularly in the area of authorization requirements.
Learning To Live With Virtual Conversions
December 7, 2020
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Communication through digital channels proves key to ensuring a successful swap from one core to another.
Should It Stay Or Should It Go?
December 7, 2020
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Working from home adds to the importance of securing the data pipeline. Leaders must now consider what data to keep, what data to destroy, and when to destroy it.
A SAFE Trip Through A Virtual Conversion
December 7, 2020
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The South Carolina cooperative shares how it coped with the coronavirus crisis while scuttling a 30-year-old, in-house core in favor of a new, outsourced platform.
2021 Supplier Market Share Guide: Credit Union Core Processors
December 4, 2020
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Data and insight from Callahan & Associates and industry suppliers.
3 Common And Costly Core Search Mistakes
December 1, 2020
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Identifying true costs and terms takes a team effort on the way to making the best decision.
Virtual But Not Alone: Lessons From 2 Annual Meetings
November 30, 2020
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Honda FCU and Partners share experiences from their first online annual meetings.
Check In To Prevent Employee Burn Out
Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.
Big Players Still Dominate The Core Provider Market, But Disruptors Lurk
Subtle shifts in market share highlight the specialization of the core provider marketplace – there is a core provider tailored to any type of credit ...
The Nacha Operating Rules Are Changing. Is Your Credit Union Keeping Up To Date?
Several new rules are coming in the year ahead, particularly in the area of authorization requirements.
Learning To Live With Virtual Conversions
Communication through digital channels proves key to ensuring a successful swap from one core to another.
Should It Stay Or Should It Go?
Working from home adds to the importance of securing the data pipeline. Leaders must now consider what data to keep, what data to destroy, and ...
A SAFE Trip Through A Virtual Conversion
The South Carolina cooperative shares how it coped with the coronavirus crisis while scuttling a 30-year-old, in-house core in favor of a new, outsourced platform.
2021 Supplier Market Share Guide: Credit Union Core Processors
Data and insight from Callahan & Associates and industry suppliers.
3 Common And Costly Core Search Mistakes
Identifying true costs and terms takes a team effort on the way to making the best decision.
Virtual But Not Alone: Lessons From 2 Annual Meetings
Honda FCU and Partners share experiences from their first online annual meetings.
Browse Topics
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.