Annual Credit Union Directory – Vol. 35
April 20, 2020
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The only comprehensive guide to improving credit union performance.
Features
Social Media Specialists Share Strategies And Principles
April 20, 2020
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Wright-Patt and Greater Texas lean on a virtual presence to provide real service and build brand value.
Industry Trends: Investments (4Q19)
April 16, 2020
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Prioritizing liquidity to navigate the uncertain economic climate, institutions allocated a higher percentage of investments toward shorter-term products in 2019.
Recommended Reading (4Q 2019)
April 16, 2020
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Callahan’s associates offer their take on the best books for credit union leaders.
We’ll Never Be Royals
April 16, 2020
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Inspired by “Megxit,” can you unscramble these eight credit unions with names reminiscent of the aristocracy?
Industry Trends: Mortgages (4Q19)
April 16, 2020
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Borrowers were incentivized to look for refinancing opportunities in the second half of 2019. With refinances projected to outweigh purchases through the first quarter of 2020, credit unions are primed for a strong start to the decade.
Anatomy Of Northern Credit Union
April 16, 2020
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The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Industry Trends: Shares (4Q19)
April 16, 2020
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Gains to liquidity and member loyalty provide credit unions the flexibility and opportunity to serve their members financial needs into the new decade.
Industry Trends: Auto Lending (4Q19)
April 16, 2020
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Despite slowdowns in indirect lending and auto loan demand, auto penetration and market share remain strong at year-end.
Industry Trends: Human Capital (4Q19)
April 16, 2020
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Across 2019, the success of the national labor market increased competition for talent and required credit unions to revise their staffing models. In today’s stressful and uncertain climate, the industry’s willingness to invest in people will provide solace and stability for employees.
Annual Credit Union Directory – Vol. 35
The only comprehensive guide to improving credit union performance.
Social Media Specialists Share Strategies And Principles
Wright-Patt and Greater Texas lean on a virtual presence to provide real service and build brand value.
Industry Trends: Investments (4Q19)
Prioritizing liquidity to navigate the uncertain economic climate, institutions allocated a higher percentage of investments toward shorter-term products in 2019.
Recommended Reading (4Q 2019)
Callahan’s associates offer their take on the best books for credit union leaders.
We’ll Never Be Royals
Inspired by “Megxit,” can you unscramble these eight credit unions with names reminiscent of the aristocracy?
Industry Trends: Mortgages (4Q19)
Borrowers were incentivized to look for refinancing opportunities in the second half of 2019. With refinances projected to outweigh purchases through the first quarter of ...
Anatomy Of Northern Credit Union
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Industry Trends: Shares (4Q19)
Gains to liquidity and member loyalty provide credit unions the flexibility and opportunity to serve their members financial needs into the new decade.
Industry Trends: Auto Lending (4Q19)
Despite slowdowns in indirect lending and auto loan demand, auto penetration and market share remain strong at year-end.
Industry Trends: Human Capital (4Q19)
Across 2019, the success of the national labor market increased competition for talent and required credit unions to revise their staffing models. In today's stressful ...
Browse Topics
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.