Deposits By The Numbers (4Q17)
April 24, 2018
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Share balances hit a record high in 2017. What else happened in the credit union deposit portfolio?
Features
How To Create A Vibrant Culture
April 23, 2018
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To go along with a name change, this Illinois credit union shifted its overall culture.
Peer Mentors Help New Branches Get Up And Running
April 23, 2018
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A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
How To Harness The Energy In Solar Lending
April 18, 2018
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In just four years, San Diego Metropolitan Credit Union has funded more than $75 million in energy-efficient home solar voltaic systems.
Negative Histories Need Not Apply
April 18, 2018
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More stringent accuracy rules will force credit bureaus to leave liens and judgments out of millions of credit reports.
3 Branch Models. $7.5 Million In Savings.
April 16, 2018
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How a shift to universal tellers and a rework of its branches saved WSECU millions.
A 3-Year Mission To Explore 4 Visions
April 16, 2018
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San Mateo Credit Union’s strategic plan is a primer for how to set goals and stay the course.
Would Your Employees Quit For $1,000?
April 16, 2018
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Inspired by Zappos, First Commerce offers new hires cold hard cash to quit their jobs and find a new one.
Card Conversion Makes For An Intense Year
April 16, 2018
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How converting to a new card processing platform turned out terrific results at a California credit union.
Macro-Economic And Industry Trends (4Q17)
April 12, 2018
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What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
Deposits By The Numbers (4Q17)
Share balances hit a record high in 2017. What else happened in the credit union deposit portfolio?
How To Create A Vibrant Culture
To go along with a name change, this Illinois credit union shifted its overall culture.
Peer Mentors Help New Branches Get Up And Running
A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
How To Harness The Energy In Solar Lending
In just four years, San Diego Metropolitan Credit Union has funded more than $75 million in energy-efficient home solar voltaic systems.
Negative Histories Need Not Apply
More stringent accuracy rules will force credit bureaus to leave liens and judgments out of millions of credit reports.
3 Branch Models. $7.5 Million In Savings.
How a shift to universal tellers and a rework of its branches saved WSECU millions.
A 3-Year Mission To Explore 4 Visions
San Mateo Credit Union’s strategic plan is a primer for how to set goals and stay the course.
Would Your Employees Quit For $1,000?
Inspired by Zappos, First Commerce offers new hires cold hard cash to quit their jobs and find a new one.
Card Conversion Makes For An Intense Year
How converting to a new card processing platform turned out terrific results at a California credit union.
Macro-Economic And Industry Trends (4Q17)
What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.