Steps For Post-COVID Mortgage Lending Success
July 19, 2021
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Lenders that fail to meet the changing demands of their borrowers will be ill-equipped to compete for their business.
Features
Nothing Beats The Real Thing
July 19, 2021
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A two-week apprenticeship program between the contact center and digital services teams at Corning FCU uses live member interactions to teach necessary skills.
Exit Interview: Jenny Lorenz, Linn Area Credit Union
July 19, 2021
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Now-retired Hawkeye State CEO looks back on 35 years of change and a legacy of leadership.
The ReFi Boom Is Coming To An End, What’s Next For Credit Unions?
July 13, 2021
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Home equity loans for remodeling can help fill the mortgage lending pipeline as the refinancing boom begins to fizzle.
How This Small Indiana Credit Union Works To ‘Bridge The Gap’
July 12, 2021
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Afena FCU partners with a local foundation to take on payday lenders with long-term, low-rate loans with a savings component and financial counseling.
How To Build BI From Scratch
July 12, 2021
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After a two-year concerted effort, Teachers FCU is turning its goal of attaining real-time data insights into a reality.
3 Ways Harnessing Enterprise-Wide Data Promotes Sustainable Success At Your Credit Union
July 12, 2021
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By incorporating insights like feature adoptions, user behavior, fraud data, and more, credit unions can better prepare for the future.
Establishing The Engagement Model Of The Future
July 12, 2021
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Opti-channel: a new approach to using analytics to meet digital expectations one member at a time.
What’s In A Name: Senior Member Insights Manager
July 12, 2021
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Alliant’s Maura Ronayne uses business intelligence to help the credit union make intelligent business decisions from the member experience perspective.
An Unusual Brand Partnership Offers A Hoppy Experience
July 6, 2021
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Quad Cities credit union R.I.A. turned a cold call with its neighboring brewery into a branded beer that raises funds for charity.
Steps For Post-COVID Mortgage Lending Success
Lenders that fail to meet the changing demands of their borrowers will be ill-equipped to compete for their business.
Nothing Beats The Real Thing
A two-week apprenticeship program between the contact center and digital services teams at Corning FCU uses live member interactions to teach necessary skills.
Exit Interview: Jenny Lorenz, Linn Area Credit Union
Now-retired Hawkeye State CEO looks back on 35 years of change and a legacy of leadership.
The ReFi Boom Is Coming To An End, What’s Next For Credit Unions?
Home equity loans for remodeling can help fill the mortgage lending pipeline as the refinancing boom begins to fizzle.
How This Small Indiana Credit Union Works To ‘Bridge The Gap’
Afena FCU partners with a local foundation to take on payday lenders with long-term, low-rate loans with a savings component and financial counseling.
How To Build BI From Scratch
After a two-year concerted effort, Teachers FCU is turning its goal of attaining real-time data insights into a reality.
3 Ways Harnessing Enterprise-Wide Data Promotes Sustainable Success At Your Credit Union
By incorporating insights like feature adoptions, user behavior, fraud data, and more, credit unions can better prepare for the future.
Establishing The Engagement Model Of The Future
Opti-channel: a new approach to using analytics to meet digital expectations one member at a time.
What’s In A Name: Senior Member Insights Manager
Alliant’s Maura Ronayne uses business intelligence to help the credit union make intelligent business decisions from the member experience perspective.
An Unusual Brand Partnership Offers A Hoppy Experience
Quad Cities credit union R.I.A. turned a cold call with its neighboring brewery into a branded beer that raises funds for charity.
Browse Topics
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.