Accurately measuring your credit union’s performance is the foundation to making successful strategic decisions. What’s the best way to do it? By benchmarking your credit union against other similar financial institutions.
Benchmarking regularly lets you gain a better understanding of your market, monitor progress towards goals, identify trends, and avoid performance pitfalls. The Comprehensive Guide to Credit Union Performance Benchmarking shows you how to optimize your benchmarking efforts and strengthen your credit union.
The guide also provides:
- Key benchmarking metrics by role (CEO, CFO, COO, CLO, CMO, and HR).
- Benchmarking pitfalls to avoid.
- The most efficient methods for gathering performance data.
- How one credit union uses benchmarking to guide its strategy.