The success of Open Banking depends on aligning implementation with clear strategic goals. From the onset Banks and Credit Unions must define their objectives—whether it’s enhancing customer experience, driving revenue growth, or standing out in the market. Breaking the process into individual phases can provide valuable insights. Many steps can leverage existing policies and processes
Discover actionable insights, proven strategies, and real-world examples designed to boost your credit union’s LinkedIn presence and attract exceptional talent. This webinar empowers credit union professionals to confidently showcase their unique culture, revolutionize recruitment efforts, and elevate their digital brand. Don’t miss this opportunity to transform your approach and connect with a broader pool of
Driving operational efficiencies and improving member satisfaction are key priorities for nearly every financial institution. Although they seem at odds, today’s advanced technologies enable credit unions to achieve both. When integrated into existing processes, AI and other technologies can simplify workflows, save costs, and deliver more personalized member interactions. In this webinar, you’ll learn how
Explore AI, Cybersecurity, and Open Banking in this dynamic three-hour educational experience. Get ready to be inspired, informed and empowered to shape the future of your credit union.
Join us as we discuss what’s coming up in 2025 for Community Development Financial Institution credit unions. If your credit union is currently a CDFI or hoping to become one, there have been plenty of changes to keep up with and more to come, along with some unprecedented opportunities. Join us as we discuss: Certification
Credit unions have long been recognized for their unique ability to extend flexible mortgage options to borrowers who may not fit conventional guidelines, all while maintaining impressively low delinquency rates. As institutions, they’re in a prime position to help underserved borrowers experience the dream of homeownership, especially in 2025 and beyond. But are credit unions
The mortgage industry is evolving rapidly, and your members expect more— faster service, greater convenience, and complete transparency. Learn how to position your credit union at the forefront of this evolution with innovative tools and strategies that drive member loyalty and accelerate market share growth. Key Takeaways Understand how market saturation, digital transformation, and shifting
Our VIEWpoint Regional Summit is an in-person, participant-driven educational event offering both formal and informal networking opportunities for current and potential ACUMA credit union members. We welcome credit union mortgage lenders at all levels the chance to lead and engage in discussions crucial to their success. * Open to Credit Unions and CUSOs only.
The session will immediately improve your collection efficiencies and reduce delinquencies. Curriculum topics will focus on collection method essentials and compliance: – Critique and learn from live recorded calls – Use call assessment tools to ensure collection call quality – Develop effective verbal and written collection communication skills – Collecting within FDCPA guidelines – Best
This course was developed to help creditors know their rights as a creditor in bankruptcy situations and to make sure their ability to collect what is owed is not limited. Key topics covered: – How to avoid actions that lead to a loss of the right to collect the balance due – The basics of
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
A partnership with the Institute of Gerontology at Wayne State University has helped the credit union reduce reports of elder fraud by as much as 50%.
Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
From employee engagement to community impact and beyond, these are the initiatives credit unions must focus on to stay aligned and prepared for the challenges ahead.
Three more credit union chiefs with tech backgrounds show how they adapt and innovate – and how other cooperatives can, too.
Credit union chiefs with tech backgrounds show how they adapt and innovate – and how other cooperatives can, too.
The next evolution in consumer payments — and credit unions that wait risk falling behind.
Suncoast Credit Union, in partnership with WithClutch and ModernFI, hosted its inaugural Create 2025 summit in May. Attendees included eight credit unions and nine fintech companies.
Digital experiences must be a direct reflection of the care and service credit unions are known for. Here’s where to start.
The New Hampshire cooperative recently launched Service Ventures, an independent investment arm that aims to work with startups that share a commitment to operational efficiency and member experience.