How To Deepen A SEG Relationship
This Minnesota credit union mixes marketing and message to revive relationships.
This Minnesota credit union mixes marketing and message to revive relationships.
Changing Oregon Telco to Unitus Community Credit Union is an ongoing overhaul. Some jobs are done, but a deposit mix, segment profitability, and cross-selling are now on the front burner.
Bank mergers and acquisitions, both large and small, provide a crucial opportunity for increasing membership and deposits in credit unions, as typically twenty percent of the disappearing bank’s deposits will change financial institutions within a year.
The opportunity for face-to-face interaction with SEG employees is becoming increasingly scarce. What methods can credit unions employ to gain the attention of key decision-makers and potential members at these organizations?
Whitefish Credit Union in Montana ($563m) offers minimal services — no checking accounts or credit cards. Yet last year it experienced 20 percent asset and 29 percent loan growth thanks to its successful strategy.
After discussing Neighborhood CU’s community charter strategy, Mark Arnold, SVP, discusses the tactics used to grow members in this Part Two article.
LCFCU works with various groups and resources to chart a course for the future.
To help all credit unions that have faced losing a sponsor, 5 consultants respond to the challenge faced by Circle-W Credit Union in this theoretical case study.
A big Indiana credit union offers high rates to savers while a small Virginia credit union charges ahead with a community charter.
Credit unions with closed charters, community charters, or a little of both have fundamentally different DNA. These three articles illustrate how they succeed in different ways.
Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
Branching experts share the pros and cons behind ditching the traditional teller role in favor of a new staffing model.
Evolving technology and alternative staffing models offer greater flexibility and efficiencies, but the conventional service model remains a mainstay at many credit unions.
The California cooperative has partnered with a catering company to open a café in its two headquarters buildings, offering fresh, affordable food to the public.
Cooperatives are expanding branch networks as banks of all sizes pull back from brick-and-mortar.
The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.
Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Six data points showcase what’s happening in the U.S. economy that could direct credit union decision-making for the rest of the year.
Credit unions have made the choice to back away from indirect auto lending, but that has come with a substantial opportunity cost.
Credit unions leverage their member-first mission to better serve all members, even those of modest means, making cooperatives especially valuable in challenging economic times.