How To Map Member Data During A Merger
Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
The necessity for core processing platforms to evolve continues apace with member demands for seamless service.
Four can’t-miss data points this week on CreditUnions.com.
Desert Schools limits paperwork and focuses on the future in selecting a new core processing partner.
Core processors share best practices for crafting a truly useful RFP.
Satisfying the need-it-now ethos can help the branch secure the member relationship.
How two credit unions found truth and happiness in their search for a new core processing partner.
Informed decisions benefit all levels of the Virginia credit union’s operations.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.